FDA Adverse Event Malfunction Summary report: N

EPSTEIN BARR VIRUS DNA, QN REAL TIME PCR,PLASMA

MDR report key: 22916536 · Received August 28, 2025

Report

Report Number
MW5175381
Event Type
Malfunction
Date Received
August 28, 2025
Report Date
August 23, 2025
Manufacturer
QUEST DIAGNOSTICS
Product Code
QLX
Product Problem
Yes
Report Source
Voluntary report
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

I ORDERED A QUANTITATIVE TEST FROM QUEST DIAGNOSTICS, AFTER DOING A HOME TEST FINGER PRICK BLOOD TEST FOR TO SEE IF I HAD EPSTEIN-BARR VIRUS STILL AND THE FINGERPRINT TEST CAME BACK POSITIVE BUT WHEN I ORDERED A QUALITATIVE TEST TO MEASURE HOW MANY COPIES PER MILLILITER OF THE VIRUS I HAD IN MY BLOOD THEY SIMPLY CAME BACK WITH ONE DAY LATER SAYING THAT IT WAS NEGATIVE AND THERE WAS NO COPIES PER MILLILITER EVEN REPORTED. I PAID OUT OF POCKET $200, AND THEY DIDN'T EVEN RUN THE TEST. WHY ARE CONSUMERS NOT ALLOWED TO DO THEIR OWN DIAGNOSTICS IF THE LABS THAT WE ARE REQUIRED TO USE AREN'T TRUSTWORTHY?

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2223262 EPSTEIN BARR VIRUS DNA, QN REAL TIME PCR,PLASMA NUCLEIC ACID AMPLIFICATION TEST FOR THE QUANTITATION OF EPSTEIN-BARR VIRUS (EBV) QLX QUEST DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 40 YR Female