FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 22914312 · Received August 28, 2025

Report

Report Number
1823260-2025-02649
Event Type
Malfunction
Date Received
August 28, 2025
Date of Event
August 6, 2025
Report Date
October 31, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OH, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE CREP2 REAGENT LOT NUMBER WAS 863540 WITH AN EXPIRATION DATE OF 31-DEC-2025. THE GLUCOSE REAGENT LOT NUMBER AND EXPIRATION DATE WERE NOT PROVIDED.

Additional Manufacturer Narrative · 0

THE FIELD SERVICE ENGINEER (FSE) IDENTIFIED A CLOT IN THE SAMPLE PROBE. THE FSE REPLACED THE SAMPLE PROBE AND CHECKED ADJUSTMENTS. PRECISION RESULTS WERE WITHIN SPECIFICATION. NO CALIBRATION ISSUES WERE IDENTIFIED. QC WAS ACCEPTABLE. THERE WAS NO INDICATION OF A REAGENT PERFORMANCE ISSUE. SAMPLE QUALITY ALARMS WERE OBSERVED ON THE ALARM TRACE DATA. THE SERVICE ACTIONS RESOLVED THE ISSUE. THE INVESTIGATION DETERMINED THE EVENT WAS DUE TO A MAINTENANCE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF A DISCREPANT HIGH RESULT FOR 1 PATIENT SAMPLE TESTED FOR CREATININE PLUS VER.2 (CREP2) ON A COBAS C 503 ANALYTICAL UNIT. OF THE DATA PROVIDED, A DISCREPANT HIGH GLUCOSE RESULT WAS IDENTIFIED. THE INITIAL CREP2 RESULT WAS 2.48 MG/DL. THE INITIAL RESULT DID NOT CORRESPOND TO THE PATIENT¿S CLINICAL PICTURE, AND THE SAMPLE WAS REPEATED. THE REPEAT RESULT WAS 1.58 MG/DL. THE REPEAT RESULT WAS BELIEVED TO BE CORRECT. THE INITIAL GLUCOSE RESULT WAS 140 MG/DL. THE REPEAT RESULT WAS 98.9 MG/DL.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2608331 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown