FDA Adverse Event Malfunction Summary report: N

PANEL PHOENIX NMIC/ID-307

MDR report key: 22895343 · Received August 26, 2025

Report

Report Number
1119779-2025-04393
Event Type
Malfunction
Date Received
August 26, 2025
Date of Event
March 7, 2023
Report Date
July 1, 2025
Manufacturer
BECTON DICKINSON & CO. (SPARKS)
Product Code
LON
UDI-DI
30382904492893
PMA / PMN Number
K181665
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

E.1. INITIAL REPORTER ADDR 1: (B)(6). INVESTIGATION SUMMARY: THIS COMPLAINT IS FOR MISIDENTIFICATION OF E. COLI AS CITROBACTER KOSERI OR ENTEROBACTER CLOACAE WHEN USING PHOENIX PANEL NMIC/ID-307 (449289) BATCH NUMBER 2319818.THE CUSTOMER PROVIDED PHOENIX GENERATED LAB REPORTS, ISOLATES AND PANEL RETURNS FOR THE INVESTIGATION. TO INVESTIGATE, THE CUSTOMER RETURNED PANELS FROM COMPLAINT BATCH 2319818 WERE TESTED USING CUSTOMER RETURNED E. COLI ISOLATES (00428-1, 00428-2 AND 00491) ON A PHOENIX M50 INSTRUMENT AND EVALUATED FOR IDENTIFICATION RESULTS. DURING THE INVESTIGATION, ALL PANELS IDENTIFIED AS E. COLI. THEREFORE, THIS COMPLAINT IS NOT CONFIRMED. A REVIEW OF QUALITY NOTIFICATIONS REVEALED NO QUALITY NOTIFICATIONS GENERATED ON THE COMPLAINT BATCH. A REVIEW OF COMPLAINTS REVEALED TWO ADDITIONAL COMPLAINTS ON THE COMPLAINT BATCH, NOT RELATED TO THIS DEFECT. COMPLAINT TRENDING WAS PERFORMED, AND NO TRENDS WERE IDENTIFIED ASSOCIATED WITH THIS DEFECT ACROSS THIS PANEL SKU (#449289). THIS MDR IS BEING SUBMITTED AS PART OF A RETROSPECTIVE REVIEW OF RECORDS DATING APRIL 2023-2025, UNDER CAPA 11910483.

Description of Event or Problem · 0

IT WAS REPORTED WHILE USING PANEL PHOENIX NMIC/ID-307, A PATIENT SAMPLE WAS INCORRECTLY IDENTIFIED. THERE WAS NO REPORT OF PATIENT IMPACT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2723557 PANEL PHOENIX NMIC/ID-307 SYSTEM, TEST, AUTOMATED ANTIMICROBIAL SUSCEPTIBILITY LON BECTON DICKINSON & CO. (SPARKS) 2319818 30382904492893

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown