FDA Adverse Event Malfunction Summary report: N

TANDEM MOBI INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY

MDR report key: 22893199 · Received August 26, 2025

Report

Report Number
3013756811-2025-201112
Event Type
Malfunction
Date Received
August 26, 2025
Date of Event
August 7, 2025
Report Date
August 26, 2025
Manufacturer
TANDEM DIABETES CARE
Product Code
QFG
PMA / PMN Number
K240309
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 0

IT WAS REPORTED THAT CONTROL-IQ WAS NOT ADJUSTING INSULIN DELIVERY AS EXPECTED, DESPITE A TEMP RATE SET TO 0%, CIQ ON, AND SLEEP MODE ACTIVE. THE SYSTEM OVERRODE THE TEMP RATE AND ADJUSTED BASAL INSULIN BASED ON CIQ THRESHOLDS. THERE WAS NO ADVERSE IMPACT TO THE CUSTOMER¿S BLOOD GLUCOSE LEVEL. REPORTEDLY, CUSTOMER CONTINUED TO USE THE PUMP FOR INSULIN THERAPY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2704745 TANDEM MOBI INSULIN PUMP WITH CONTROL-IQ+ TECHNOLOGY ALTERNATE CONTROLLER ENABLED INSULIN INFUSION PUMP QFG TANDEM DIABETES CARE 1004000

Patients

Seq Age Sex Outcome Treatment
1 58 YR Male