FDA Adverse Event Malfunction Summary report: N

AZURION

MDR report key: 22884026 · Received August 25, 2025

Report

Report Number
3003768277-2025-007991
Event Type
Malfunction
Date Received
August 25, 2025
Date of Event
August 7, 2025
Report Date
September 12, 2025
Manufacturer
PHILIPS MEDICAL SYSTEMS NEDERLAND B.V.
Product Code
OWB
UDI-DI
00884838110564
PMA / PMN Number
K200917
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CH
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

PHILIPS HAS INVESTIGATED THIS COMPLAINT. A PHILIPS REMOTE SERVICE ENGINEER (RSE) SPOKE WITH THE CUSTOMER WHO REPORTED THAT THE SYSTEM'S C-ARM MOVEMENT WAS ONLY PARTIALLY AVAILABLE. ONSITE SERVICE WAS RECOMMENDED. A PHILIPS FIELD SERVICE ENGINEER (FSE) INSPECTED THE SYSTEM ONSITE AND CONFIRMED THE REPORTED ISSUE. TROUBLESHOOTING AND ASSESSMENT OF THE SYSTEM EVENT LOG IDENTIFIED A FAILURE IN THE AUTOMATIC MOTION CONTROL (AMC) IN THE MOTOR ASSEMBLY OF THE SYSTEM. THE FSE REPLACED THE AMC AND RELOADED THE AMC SOFTWARE TO THE SYSTEM. AFTER THE AMC WAS REPLACED, THE SYSTEM WAS RETURNED TO USE IN GOOD WORKING ORDER. THE CODES WERE UPDATED BASED ON THE INVESTIGATION OUTCOME.

Description of Event or Problem · 0

IT WAS REPORTED TO PHILIPS THAT THE SYSTEM WAS UNABLE TO BOOT UP. THE DEVICE WAS NOT IN CLINICAL USE AT THE TIME OF REPORTED EVENT. NO HARM WAS REPORTED TO PHILIPS. PHILIPS HAS STARTED AN INVESTIGATION OF THIS COMPLAINT. THE COMPLAINT DEVICE 722281 IS NOT SOLD IN THE USA. HOWEVER, A SIMILAR DEVICE 722228 IS MARKETED IN THE USA UNDER 510(K): K20091.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2335800 AZURION INTERVENTIONAL FLUOROSCOPIC X-RAY SYSTEM OWB PHILIPS MEDICAL SYSTEMS NEDERLAND B.V. AZURION 5 M20 00884838110564

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown