FDA Adverse Event Malfunction Summary report: N

PALODENT V3 UNIV 2 RING REFIL

MDR report key: 22860372 · Received August 21, 2025

Report

Report Number
2515379-2025-00019
Event Type
Malfunction
Date Received
August 21, 2025
Report Date
November 13, 2025
Manufacturer
DENTSPLY LLC
Product Code
DZN
UDI-DI
D002659760V1
PMA / PMN Number
EXEMPT
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
RS
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION: (B)(6) 2025: PRODUCT NOT RETURNED, IMAGE IN CASE DEPICTS A V3 PALODENT UNIVERSAL BLUE RING (NEW AND IMPROVED V5 DESIGN) WITH BROKEN TYNE AS THE CUSTOMER DESCRIBES. OVERMOLDING DATE CODES ARE NOT LEGIBLE DUE TO THE FOCUS/QUALITY OF THE IMAGE. DHR AND RETAIN EVALUATION (IF APPLIABLE) WILL BE CONDUCTED. (NWV). RETAIN: (B)(6) 2025: FINAL PRODUCT RETAINS ARE NOT KEPT AS PER NORMAL PROCEDURE. RETAINS FROM OVERMOLDING ITEM# 759870 LOT#¿S 05091136, 05091139, 05104862, 05104866 & 05104867 ARE NOT AVAILABLE FOR REVIEW AS PER 0290-WI-8.2-07 WHICH STATES RETENTION SAMPLES MUST BE MAINTAINED FOR A MINIMUM OF SIX MONTHS (PRODUCED 12-2021 & 01-2022). (NWV) DHR: 8-21-2025: DHR FOR ITEM# 659760V LOT# 05122446 HAS BEEN PULLED, REVIEWED, AND ATTACHED TO THIS CASE. DHR REVIEW DID NOT INDICATE ANY PRODUCTION ISSUES WHILE PACKAGING/LABELING THE PALODENT V3 UNIV 2 RING REFIL. WORK ORDER (B)(4) IS THE PACKAGING WORK ORDER WHICH UTILIZED 5 OVER-MOLDING OF THE SPRINGS TO RINGS PRODUCTION WORK ORDERS/RUNS OF ITEM# 759870 (V5 RING UNIVERSAL - PALODENT) LOTS IN WHICH WERE (B)(4) (PRODUCED 12-2021), (B)(4) (PRODUCED 12-2021), (B)(4) (PRODUCED 12-2021), (B)(4) (PRODUCED 01-2022) & (B)(4) (PRODUCED 01-2022). DHRS FOR EACH MOLDING WORK ORDER HAVE ALSO BEEN PULLED, REVIEWED, AND ATTACHED TO THIS CASE. DHR REVIEW DID NOT IDENTIFY ANY ISSUED DURING PRODUCTION WITH ALL INSPECTIONS PERFORMED AND DEEMED ACCEPTABLE BY THE OPERATOR(S) AND QUALITY AS PER 0290-WI-7.5-60-14 & 0290-IP-7.5-60-58. (NWV).

Additional Manufacturer Narrative · 0

WHILE NO SERIOUS INJURY RESULTED IN THIS EVENT, IF THIS MALFUNCTION RECURRED, IT COULD CAUSE OR CONTRIBUTE TO A SERIOUS INJURY OR REQUIRE MEDICAL OR SURGICAL INTERVENTION TO PRECLUDE SUCH. THIS EVENT, THEREFORE, IS REPORTABLE PER 21CFR PART 803. THE DEVICE WAS NOT RETURNED FOR EVALUATION. HOWEVER, THE LOT NUMBER WAS PROVIDED AND RETAINED-PRODUCT TESTING AND/OR DHR REVIEW ARE PLANNED. THE RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT A PALODENT V3 UNIV 2 RING REFIL BROKE DURING USE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
220868 PALODENT V3 UNIV 2 RING REFIL INSTRUMENTS, DENTAL HAND DZN DENTSPLY LLC 05122446 D002659760V1

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown