FDA Adverse Event Malfunction Summary report: N

COULTER® ACT DIFF2 ANALYZER

MDR report key: 2283643 · Received October 7, 2011

Report

Report Number
1061932-2011-01644
Event Type
Malfunction
Date Received
October 7, 2011
Date of Event
September 7, 2011
Report Date
September 8, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
GKZ
PMA / PMN Number
K990352
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
WY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

CONTROLS RUN BEFORE THE EVENT SHOWED MCV RESULTS ON A POSITIVE BIAS BUT WITHIN RANGE. THE INSTRUMENT IS CURRENTLY PERFORMING WITHIN QC SPECIFICATIONS. A FIELD SERVICE ENGINEER (FSE) WENT ON-SITE (B)(4) 2011 AND FOUND THE MCV RECOVERY ON THE HIGH END OF THE QUALITY CONTROL RANGE (WITHIN SPECIFICATIONS). REPRODUCIBILITY WAS PERFORMED USING THE NORMAL CONTROL AND MCV WAS ADJUSTED DOWN. THE CUSTOMER WAS SENT AN S-CAL CALIBRATION KIT AND WILL CALIBRATE ONCE THE KIT IS RECEIVED. THE ROOT CAUSE FOR THE HIGH MCV RESULT CAN BE ATTRIBUTED TO A POSITIVE QC BIAS AND THE FAILED MCV CALIBRATION.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REGARDING A HIGH MCV RESULT OF 85.7FL WITHOUT INSTRUMENT FLAGS GENERATED BY THE COULTER ACT DIFF2 ANALYZER FOR ONE PATIENT SAMPLE WHICH WAS REPORTED OUTSIDE THE LABORATORY. THE PATIENT SAMPLE WAS SENT TO A REFERENCE LABORATORY FOR TESTING AND RECOVERED A RESULT OF 79FL. THERE WAS NO AFFECT TO PATIENT WITH REGARD TO THIS EVENT. *COMPUTED: MCV=(HCT/RBC) X 10. MCV - MEAN CELL VOLUME CALCULATION. HCT - HEMATOCRIT. RBC - RED BLOOD CELL COUNT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 COULTER® ACT DIFF2 ANALYZER AUTOMATED DIFFERENTIAL CELL COUNTER GKZ BECKMAN COULTER INC. ACT DIFF2 NA

Patients

Seq Age Sex Outcome Treatment
1