FDA Adverse Event Malfunction Summary report: N

CUSTOM REVERSE TOTAL SHOULDER

MDR report key: 22796770 · Received August 13, 2025

Report

Report Number
3014833750-2025-00013
Event Type
Malfunction
Date Received
August 13, 2025
Date of Event
July 7, 2025
Report Date
August 13, 2025
Manufacturer
RESTOR3D, INC.
Product Code
PHX
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
CO, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Description of Event or Problem · 0

THE CASE IS A CUSTOM BASEPLATE FOR A PATIENT WITH A FAILED PRIOR SHOULDER AND THE PHYSICIAN WANTED TO SINGLE-STAGE THE PROCEDURE KNOWING THERE IS A RISK DUE TO METAL ARTIFACTING. THE CASE WENT TO SURGERY AND THE SURGEON DID NOT LIKE THE WAY THE GUIDES WERE FITTING AND THE BONE INTRAOPERATIVELY LOOKED DIFFERENT THAN THE BONE MODEL. INSTEAD OF PROCEEDING, THE SURGEON OPTED TO PUT A CEMENT SPACER IN THE PATIENT AS A BACKUP TO STAGE THE PROCEDURE. THE SURGEON IMMEDIATELY ORDERED A NEW CT AFTER THE CASE AND PROCEEDED WITH A NEW IMPLANT DESIGN FOR A SUBSEQUENT SURGERY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
88012 CUSTOM REVERSE TOTAL SHOULDER CUSTOM SHOULDER BASEPLATE PHX RESTOR3D, INC. 12220 -200, 210, 211, 300, 600 20250527-FML-08-01

Patients

Seq Age Sex Outcome Treatment
1 78 YR Male Required Intervention