BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    SYNCHROMED II

    MDR report key: 22786836 · Received August 12, 2025

    Report

    Report Number
    3004209178-2025-13678
    Event Type
    Malfunction
    Date Received
    August 12, 2025
    Date of Event
    July 23, 2025
    Report Date
    December 5, 2025
    Manufacturer
    MEDTRONIC PUERTO RICO OPERATIONS CO.
    Product Code
    LKK
    UDI-DI
    00763000634094
    PMA / PMN Number
    P860004
    Removal / Correction Number
    2182207-11-22-2024-006-C
    Product Problem
    Yes
    Report Source
    Manufacturer report
    Reporter Location
    KY, US
    Reporter Occupation
    OTHER
    Health Professional
    N

    Narratives

    Additional Manufacturer Narrative · 0

    REVIEW OF THIS MDR AND/OR ADDITIONAL INFORMATION RECEIVED SHOWS THAT THERE IS NO INFORMATION TO REASONABLY SUGGEST THAT THE DEVICE IN THIS REPORT MAY HAVE CAUSED OR CONTRIBUTED TO A DEATH OR SERIOUS INJURY OR THAT THE DEVICE IN THIS REPORT HAS MALFUNCTIONED. THEREFORE, THIS EVENT DID NOT AND DOES NOT MEET THE REPORTING REQUIREMENTS STIPULATED IN 21 CFR 803. PREVIOUSLY REPORTED FCA NUMBER 2182207-11-22-2024-006-C NO LONGER IS APPLICABLE AS THIS EVENT DOES NOT MEET INCLUSION IN FCA. MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

    Additional Manufacturer Narrative · 0

    MEDTRONIC SUBMITS THIS REPORT TO COMPLY WITH FDA REGULATIONS 21 CFR PARTS 4 AND 803. MEDTRONIC HAS MADE REASONABLE EFFORTS TO PROVIDE AS MUCH RELEVANT INFORMATION AS IS AVAILABLE TO THE COMPANY AS OF THE SUBMISSION DATE OF THIS REPORT. THIS REPORT DOES NOT CONSTITUTE AN ADMISSION OR A CONCLUSION BY FDA, MEDTRONIC, OR ITS EMPLOYEES THAT THE DEVICE, MEDTRONIC, OR ITS EMPLOYEE CAUSED OR CONTRIBUTED TO THE EVENT DESCRIBED IN THE REPORT. ANY REQUIRED FIELDS THAT ARE UNPOPULATED ARE BLANK BECAUSE THE INFORMATION IS CURRENTLY UNKNOWN OR UNAVAILABLE. MEDTRONIC WILL SUBMIT A SUPPLEMENTAL REPORT IF ADDITIONAL RELEVANT INFORMATION BECOMES KNOWN.

    Description of Event or Problem · 0

    INFORMATION WAS RECEIVED FROM A HEALTHCARE PROVIDER (HCP) AND CONSUMER REGARDING A PATIENT WHO WAS RECEIVING UNKNOWN DRUG AND DILAUDID (HYDROMORPHONE) VIA AN IMPLANTABLE PUMP FOR NON-MALIGNANT PAIN. IT WAS REPORTED THAT THE PATIENT JUST HAD THE PUMP REFILLED YESTERDAY AND NOW THE PUMP HAD BEEN BEEPING SINCE THEY LEFT THE REFILL. THE ALARM WAS DUAL TONED, SO AGENT UNDERSTOOD THAT THE PUMP ALARM WAS CRITICAL. THEY HAD NO WAY TO GET BACK TO HCP'S OFFICE SINCE THEY REALIZED THE PUMP WAS ALARMING. THE HCP LATER CALLED IN WANTING TO KNOW WHAT THE ISSUE COULD BE. TECH SERVICES REVIEWED CHECKING THE PERSONAL THERAPY MANAGER AND PUMP TO SEE WHAT ALARM OCCURRED. THEY WILL HAVE THE PATIENT CALL PATIENT SERVICES ONCE THE CODE WAS DETECTED.

    Description of Event or Problem · 0

    INFORMATION WAS RECEIVED FROM A HEALTHCARE PROVIDER (HCP) AND CONSUMER REGARDING A PATIENT WHO WAS RECEIVING UNKNOWN DRUG AND DILAUDID (HYDROMORPHONE) VIA AN IMPLANTABLE PUMP FOR NON-MALIGNANT PAIN. IT WAS REPORTED THAT THE PATIENT JUST HAD THE PUMP REFILLED YESTERDAY AND NOW THE PUMP HAD BEEN BEEPING SINCE THEY LEFT THE REFILL. THE ALARM WAS DUAL-TONED, SO AGENT UNDERSTOOD THAT THE PUMP ALARM WAS CRITICAL. THEY HAD NO WAY TO GET BACK TO HCP'S OFFICE SINCE THEY REALIZED THE PUMP WAS ALARMING. THE HCP LATER CALLED IN WANTING TO KNOW WHAT THE ISSUE COULD BE. TECH SERVICES REVIEWED CHECKING THE PERSONAL THERAPY MANAGER AND PUMP TO SEE WHAT ALARM OCCURRED. THEY WILL HAVE THE PATIENT CALL PATIENT SERVICES ONCE THE CODE WAS DETECTED.

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    2419352 SYNCHROMED II PUMP, INFUSION, IMPLANTED, PROGRAMMABLE LKK MEDTRONIC PUERTO RICO OPERATIONS CO. 8637-20 00763000634094

    Patients

    Seq Age Sex Outcome Treatment
    1 60 YR Female