BEUDAMED
    FDA Adverse Event Malfunction Summary report: N

    DEXCOM G7 RECEIVER

    MDR report key: 22786369 · Received August 12, 2025

    Report

    Report Number
    MW5174404
    Event Type
    Malfunction
    Date Received
    August 12, 2025
    Date of Event
    August 5, 2025
    Report Date
    August 7, 2025
    Manufacturer
    DEXCOM, INC.
    Product Code
    QBJ
    Product Problem
    Yes
    Report Source
    Voluntary report
    Reporter Location
    CA, US
    Reporter Occupation
    PATIENT
    Health Professional
    *

    Narratives

    Description of Event or Problem · 0

    ATTEMPTED MANY TIMES TO REPLACE DEFECTIVE DEXCOM G7 RECEIVER PART # MT26403-0 BY CONTACTING MANUFACTURES AT 1844 478 1600; BUT NO ONE EVER ANSWERS AND WHEN AN AI ANSWERS - NO ONE EVER RESPONDS -- IMPOSSIBLE TO REPLACE THE DEVICE AS MANUFACTURE "CLAIMS" CAN BE DONE!

    Devices

    Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
    624919 DEXCOM G7 RECEIVER INTEGRATED CONTINUOUS GLUCOSE MONITORING SYSTEM, FACTORY CALIBRATED QBJ DEXCOM, INC. MT26403-0

    Patients

    Seq Age Sex Outcome Treatment
    1 Male