FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 22782718 · Received August 12, 2025

Report

Report Number
1823260-2025-02448
Event Type
Malfunction
Date Received
August 12, 2025
Date of Event
June 29, 2025
Report Date
September 5, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE SERVICE MAINTENANCE ACTIONS PERFORMED BY THE FSE RESOLVED THE ISSUE.

Additional Manufacturer Narrative · 0

THE GLUCOSE REAGENT LOT NUMBER IS 860069 AND THE CREATININE REAGENT LOT NUMBER IS 863540. THE EXPIRATION DATES WERE AS NOT PROVIDED. THE FIELD SERVICE ENGINEER (FSE) FOUND THAT THE CUVETTES WERE OVERFILLING IN THE RINSE UNIT AND ADJUSTED THE FILLING LEVELS. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE RESULTS FOR GLUCOSE HK GEN.3 RESULT WITH ONE PATIENT SAMPLE AND CREATININE PLUS VER.2 RESULT WITH ONE PATIENT SAMPLE ON A COBAS PURE C 303 ANALYTICAL UNIT. THE CUSTOMER QUESTIONED THE INITIAL RESULTS AS THEY DID NOT MATCH THE PATIENTS' CLINICAL PICTURES, WHICH PROMPTED THEM TO REPEAT THE SAMPLES. ON (B)(6) 2025, SAMPLE 1 HAD AN INITIAL CREATININE RESULT OF 54.9 MMOL/L. THE REPEAT RESULT WAS 128 MMOL/L. ON (B)(6) 2025, SAMPLE 2 HAD AN INITIAL GLUCOSE RESULT OF 2.31 MMOL/L. THE REPEAT RESULT WAS 5.25 MMOL/L. NO QUESTIONABLE RESULTS WERE REPORTED OUTSIDE OF THE LABORATORY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1350053 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown