FDA Adverse Event Malfunction Summary report: N

COBAS C 303 ANALYTICAL UNIT

MDR report key: 22770546 · Received August 11, 2025

Report

Report Number
1823260-2025-02434
Event Type
Malfunction
Date Received
August 11, 2025
Date of Event
July 16, 2025
Report Date
October 3, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K220134
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IT
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

A GENERAL REAGENT ISSUE WAS EXCLUDED. IT WAS NOTED THAT THE SERVICE VISIT WAS CANCELLED DUE TO THE ISSUE BEING RESOLVED WITHOUT ACTION. THE INVESTIGATION WAS UNABLE TO DETERMINE THE EXACT CAUSE OF THE EVENT. THE INVESTIGATION DID NOT IDENTIFY A PRODUCT PROBLEM.

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 861168. THE EXPIRATION DATE IS MAY 2026. THE INVESTIGATION IS ONGOING.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE CALCIUM GEN.2 RESULTS FOR 3 PATIENT SAMPLES ON A COBAS C 303 ANALYTICAL UNIT. SAMPLE 1: THE INITIAL RESULT WAS 16 MG/DL, AND THE REPEATED RESULT WAS 9 MG/DL. SAMPLE 2: THE INITIAL RESULT WAS 4.01 MG/DL, AND THE REPEATED RESULT WAS 9.31 MG/DL. SAMPLE 3: THE INITIAL RESULT WAS 7.63 MG/DL, AND THE REPEATED RESULT WAS 8.95 MG/DL. THE SAMPLES WERE REPEATED BECAUSE THE INITIAL RESULTS DID NOT MATCH THE PATIENT'S CLINICAL HISTORY. THE REPEATED RESULTS WERE BELIEVED TO BE CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2160787 COBAS C 303 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown