FDA Adverse Event Malfunction Summary report: N

TANGO OPTIMO

MDR report key: 2276487 · Received September 30, 2011

Report

Report Number
9610824-2011-00140
Event Type
Malfunction
Date Received
September 30, 2011
Date of Event
January 26, 2011
Report Date
September 30, 2011
Manufacturer
BIO-RAD MEDICAL DIAGNOSTICS GMBH
Product Code
KSZ
PMA / PMN Number
BK080013
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
SC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

THE ITI ON HAND IS PART OF A SERIES OF COMPLAINTS WITH DELAYED REPORTING TO THE AUTHORITIES. ALL OF THESE CASES WILL INDIVIDUALLY BE INVESTIGATED AND PROCESSED BUT WILL COLLECTIVELY INDUCE A CAPA.

Description of Event or Problem · 1

THE CUSTOMER COMPLAINED THAT TWO SAMPLES YIELDED FALSE POSITIVE REACTIONS WITH BIOTESTCELL 3. ANOTHER SAMPLE WITH SAME LOT WAS WEAK TO RARE 2+ IN SCREEN AND PANEL, ALL NEGATIVE AT A REFERENCE LAB. WHEN THE CASE WAS DISCOVERED DURING EFFICIENCY CHECK OF CAPA (B)(4) IT WAS EVALUATED TO BE MDR RELEVANT BY BMD ITS BECAUSE OF THE INITIAL DESCRIPTION OF THE CUSTOMER. HOWEVER, THE CUSTOMER INFORMED BIO-RAD WITHIN THE FIRST PHONE CALL IN APRIL NOT TO BE INTERESTED IN A FORMAL COMPLAINT WORK-UP, BECAUSE, THERE IS NOT ENOUGH INFO TO DO SO. THE CUSTOMER DID NOT WISH TO HAVE THE TANGO SERVICED. HE ALSO HAD SENT NEITHER THE AFFECTED SAMPLES NOR THE COMPLAINED BIOTESTCELL 3 PRODUCT. A REVIEW OF THE BATCH RECORD DOCUMENTATION SHOWED NO IRREGULARITIES WHICH MIGHT HAVE NEGATIVELY AFFECTED THE QUALITY OF THE ALLEGEDLY DEFECTIVE LOT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TANGO OPTIMO AUTOMATED BLOOD BANK ANALYZER SYSTEM KSZ BIO-RAD MEDICAL DIAGNOSTICS GMBH

Patients

Seq Age Sex Outcome Treatment
1 BIOTESTCELL 3: LOT# 7051011, EXP: 02/08/2011