FDA Adverse Event Malfunction Summary report: N

ADVIA CENTAUR XP

MDR report key: 2274823 · Received October 4, 2011

Report

Report Number
2432235-2011-00141
Event Type
Malfunction
Date Received
October 4, 2011
Date of Event
September 20, 2011
Report Date
September 20, 2011
Manufacturer
SIEMENS HEALTHCARE DIAGNOSTICS INC.
Product Code
JJE
PMA / PMN Number
K971418
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

A SIEMENS HEALTHCARE DIAGNOSTICS INC. FSE (FIELD SERVICE ENGINEER) WAS DISPATCHED TO THE CUSTOMER SITE FOR INSTRUMENT EVALUATION. AFTER EVALUATING THE INSTRUMENT, THE FSE CLEANED THE BARCODE READER TO REMOVE SERUM, PROACTIVELY BLACKENED WORN AREAS OF THE READER'S BACKSTOP, RE-CALIBRATED THE BARCODE THRESHOLD, AND RAN BARCODE TUBES TO CHECK THE READER. THE ACTUAL CAUSE COULD NOT BE DETERMINED, AND NO CONCLUSIONS CAN BE DRAWN AS TO WHAT CAUSED THE BARCODE READER TO MISREAD THE AFP SAMPLE. THE INSTRUMENT IS PERFORMING ACCORDING TO SPECIFICATIONS. NO FURTHER EVALUATION OF THE SYSTEM IS REQUIRED.

Description of Event or Problem · 1

THE SYSTEM SAMPLE BARCODE READER ON AN ADVIA CENTAUR XP ANALYZER MISREAD ONE (1) AFP PATIENT SAMPLE BARCODE. THE LABORATORY NOTICED THE SAMPLE ID MISMATCH ERROR DURING MANUAL REVIEW OF THE SAMPLE IDS AND RESULTS. THE MISMATCHED AFP RESULT WAS NOT REPORTED TO THE PHYSICIAN. THE SAMPLE WAS RETESTED, AND THE CORRECT RESULT WAS REPORTED OUT. THERE WERE NO KNOWN REPORTS OF PATIENT TREATMENT BEING ALTERED OR PRESCRIBED. THERE WERE NO KNOWN REPORTS OF ADVERSE HEALTH CONSEQUENCES DUE TO THE SYSTEM SAMPLE BARCODE READER HAVING MISREAD THE AFP SAMPLE BARCODE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ADVIA CENTAUR XP CHEMISTRY ANALYZER JJE SIEMENS HEALTHCARE DIAGNOSTICS INC. ADVIA CENTAUR XP

Patients

Seq Age Sex Outcome Treatment
1