FDA Adverse Event Malfunction Summary report: N

DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM

MDR report key: 22742653 · Received August 7, 2025

Report

Report Number
3004753838-2025-214580
Event Type
Malfunction
Date Received
August 7, 2025
Date of Event
October 23, 2024
Report Date
October 1, 2025
Manufacturer
DEXCOM, INC.
Product Code
QBJ
UDI-DI
00386270003089
PMA / PMN Number
DEN170088
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
GB
Reporter Occupation
OTHER
Health Professional
N

Narratives

Additional Manufacturer Narrative · 0

(B)(4). G3 DATE RECEIVED BY MFG - CORRECTION TO THE DATE IN THE INITIAL MDR. THE CORRECT DATE IS 04/09/2025.

Additional Manufacturer Narrative · 0

(B)(4). PLEASE DISREGARD INITIAL REPORTING OF THIS EVENT AS THIS EVENT HAS NOW BEEN CONFIRMED TO BE A DUPLICATE OF 3004753838-2025-093751.

Additional Manufacturer Narrative · 0

(B)(4), DIABETES MELLITUS IS A KNOWN CAUSE OF HYPOGLYCEMIA.

Description of Event or Problem · 0

SUBSEQUENT TO THE INITIAL MDR, A CORRECTION IS REQUIRED.

Description of Event or Problem · 0

SUBSEQUENT TO THE INITIAL MDR, IT WAS DETERMINED THAT A REPORT WAS SUBMITTED IN ERROR. UPON FURTHER REVIEW, IT WAS DETERMINED THAT THIS REPORT WAS CONFIRMED TO BE A DUPLICATE OF 3004753838-2025-093751. THE DATE DISCREPANCY HAS BEEN REPORTED TO BE CORRECTED TO THE EVENT DATE OF 09/21/2024.

Description of Event or Problem · 0

IT WAS REPORTED THAT AN INACCURACY BETWEEN THE CONTINUOUS GLUCOSE MONITOR (CGM) AND THE BLOOD GLUCOSE (BG) METER OCCURRED. ON APPROXIMATELY (B)(6) 2024, THE CGM READING WAS HIGH AND THE PATIENT´S INSULIN PUMP AUTOMATICALLY DISPENSED INSULIN BASED ON THIS. THE PUMP GAVE THE PATIENT AN OPTION FOR ADMINISTERING EXTRA INSULIN, WHICH THE PATIENT DID. FIVE MINUTES AFTER THIS EXTRA BOLUS THE CGM READING WAS 8.0 MMOL/L. THE PATIENT EXPERIENCED A HYPOGLYCEMIC EVENT AND A SEIZURE. THE REPORTER STATED THAT THE INSULIN PUMP WAS NOT AT FAULT. NO PRODUCT OR DATA WAS PROVIDED FOR INVESTIGATION. PROBLEM COULD NOT BE CONFIRMED AND PROBABLE CAUSE CANNOT BE DETERMINED. NO ADDITIONAL PATIENT OR EVENT INFORMATION IS AVAILABLE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
411211 DEXCOM G6 CONTINUOUS GLUCOSE MONITORING SYSTEM CONTINUOUS GLUCOSE MONITOR QBJ DEXCOM, INC. NI 00386270003089

Patients

Seq Age Sex Outcome Treatment
1 45 YR Male Other