FDA Adverse Event Malfunction Summary report: N

OSTOMY DRAINABLE POUCH

MDR report key: 22728327 · Received August 6, 2025

Report

Report Number
MW5174102
Event Type
Malfunction
Date Received
August 6, 2025
Date of Event
June 29, 2025
Report Date
July 17, 2025
Manufacturer
HOLLISTER, INC.
Product Code
EXB
Product Problem
Yes
Report Source
Voluntary report
Reporter Location
IN
Reporter Occupation
PATIENT
Health Professional
*

Narratives

Description of Event or Problem · 0

I HAVE A UROSTOMY SINCE 2010. I'M USING HOLLISTER UROSTOMY POUCHES AND BASES. IN THE CURRENT LOT 48133 OF DRAINABLE POUCHES THE BAG COLOUR CHANGED TO PURPLE AFTER 3 USAGES. WHEN I PUT THE PROBLEM TO THE DISTRIBUTOR OF HOLLISTER (S-THREE SALES INTL. PVT., LTD.) I WAS INFORMED THAT SUCH AN OCCURRENCE CAN HAPPEN AS A "SI" ALKALINE URINARY TRACT INFECTION. I GOT MY URINE TEST DONE WHICH CAME BACK AS NORMAL I AM STILL WAITING FOR A REPLY FROM THE DISTRIBUTOR / HOLLISTER CO., AS TO WHY THE "PURPLE BAG SYNDROME" HAS OCCURRED EVEN WHEN THERE IS NO UTI. THE NEW AND DEFECTIVE BAGS ARE WITH ME IF REQUIRED FOR EVALUATION. THE DISTRIBUTOR HAS STOPPED MY SUPPLY OF UROSTOMY AND COLOSTOMY PRODUCTS AS I HAVE MADE A COMPLAINT REGARDING THE PRODUCTS. (EARLIER COMPLAINT REGARDING LEAKAGE FROM COLOSTOMY BAGS IS PENDING WITH FDA). IS THE HOLLISTER CO. JUSTIFIED IN STOPPING SUPPLY, OF LIFE SAVING MEDICAL DEVICES, SIMPLY BECAUSE A COMPLAINT HAS BEEN MADE AGAINST THE PRODUCT. THE HOLLISTER CO. SHOULD BE MADE MONETARILY LIABLE FOR CAUSING THE PATIENT MENTAL TRAUMA.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
501793 OSTOMY DRAINABLE POUCH COLLECTOR, OSTOMY EXB HOLLISTER, INC. 25830 48133

Patients

Seq Age Sex Outcome Treatment
1 63 YR Male Other CALCIUM. | COLOSTOMY.| CURCUMIN. | LOMOFEN/LOPERAMIDE.| MALILDA FORTE. | SODA MINT.