FDA Adverse Event Malfunction Summary report: N

COBAS 6000 C (501) MODULE

MDR report key: 22727711 · Received August 6, 2025

Report

Report Number
1823260-2025-02411
Event Type
Malfunction
Date Received
August 6, 2025
Date of Event
July 9, 2025
Report Date
August 6, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924707
PMA / PMN Number
K060373
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IA, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 834094. THE EXPIRATION DATE WAS NOT PROVIDED. THE CALIBRATION AND QC WERE ACCEPTABLE. A GENERAL REAGENT ISSUE WAS EXCLUDED. IT WAS NOTED THAT THE CENTRIFUGATION TIME WAS SHORT. THE FIELD SERVICE REPRESENTATIVE FOUND THE ISSUE WAS DUE TO A POOR VACUUM TO THE RINSE ARM. HE REPLACED THE CHECK VALVE, BLEACHED THE RINSE ARM, VACUUM BOTTLES, AND THE VACUUM TANK FLOW PATH. HE PERFORMED TESTS AND CHECKS. AFTER SERVICE, NO ISSUES WERE REPORTED BY THE CUSTOMER. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTIONS RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE LACTATE DEHYDROGENASE RESULTS FOR MULTIPLE PATIENT SAMPLES ON A COBAS 6000 C (501) MODULE. ONE EXAMPLE WAS PROVIDED. THE INITIAL RESULT WAS 167 U/L. THE REPEATED RESULT WAS 232 U/L. THE REPEATED RESULT WAS BELIEVED TO BE CORRECT. THE SAMPLE WAS REPEATED BECAUSE THE CUSTOMER EXPERIENCED A HARDWARE ISSUE AND REPEATED SAMPLES FOR VERIFICATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1765900 COBAS 6000 C (501) MODULE CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS 04015630924707

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown