FDA Adverse Event Injury Summary report: N

SURESMILE RETAINER

MDR report key: 22723225 · Received August 5, 2025

Report

Report Number
1649995-2025-00054
Event Type
Injury
Date Received
August 5, 2025
Report Date
October 29, 2025
Manufacturer
DENTSPLY SIRONA ORTHODONTICS INC.
Product Code
KMY
UDI-DI
00856379007269
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
JA
Reporter Occupation
DENTIST
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

SINCE THIS EVENT RESULTED IN A SERIOUS INJURY, IT IS REPORTABLE PER 21 CFR PART 803.THE DEVICE IS AVAILABLE FOR EVALUATION, THOUGH HAS NOT BEEN RETURNED AS OF THIS REPORT. EVALUATION RESULTS WILL BE SUBMITTED AS THEY BECOME AVAILABLE.

Additional Manufacturer Narrative · 0

INVESTIGATION RESULTS: OTHER. DL PROTOCOL WAS FOLLOWED. SCANS AND DIGITAL MODELS LOOK GOOD. DHR: WE REVIEWED THE DHR FOR THIS SO- (B)(6)/ PATIENT ID# (B)(6) / SITE ID# (B)(6), QTY. (B)(4) ITEMS ASSY-500015 (RETAINERS) WERE PACKAGED BY THE FIRST SHIFT BY AUTO BAG-AND-BOX OPERATION ON JULY 14, 2025, IN MANUFACTURING SUPERCELL SC3, EQUIPMENT PUA-10. THE SALES ORDER WAS INSPECTED AND MET THE ACCEPTANCE CRITERIA PROVIDED BY QA. RETURN: WE RECEIVED THE RETURN OF 2 RETAINERS, PATIENT ID: (B)(6). WE INSPECTED THE RETURNED RETAINER (URET SN: (B)(6) AND LRET SN: (B)(6)) AND FOUND NO DEFORMATIONS OR DISTORTIONS IN THE DEVICE TRAYS THAT COULD CAUSE THE ISSUE DESCRIBED IN THE REPORTED EVENT. THE RETAINERS MEET THE QUALITY CRITERIA SPECIFIED IN 0281-WI-ALN-005-3 FINAL QUALITY CONTROL AND ALIGNER WASHING, VISUAL DEFECT DETECTION.

Description of Event or Problem · 0

IN THIS EVENT IT IS REPORTED THAT DURING USE OF SURESMILE RETAINER, THE RETAINER WAS TOO TIGHT TO REMOVE. WHEN IT WAS ATTEMPTED TO REMOVE IT CAUSED CHIPPING ON A RESTORATION OF A TOOTH.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1555833 SURESMILE RETAINER POSITIONER, TOOTH, PREFORMED KMY DENTSPLY SIRONA ORTHODONTICS INC. 00856379007269

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Disability