FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME INSULIN INFUSION PUMP

MDR report key: 2272305 · Received August 26, 2011

Report

Report Number
3004209178-2011-82706
Event Type
Malfunction
Date Received
August 26, 2011
Date of Event
June 28, 2011
Report Date
August 11, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH AN ERROR ALARM AND THE SCREEN WAS STUCK ON THE PRIME MENU AS A RESULT OF A FAULTY MOTHERBOARD.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD AN ERROR ALARM AFTER CHANGING THE BATTERY. THE CUSTOMER STATED THAT THE INSULIN PUMP KEPT RESETTING ITSELF AND DID NOT ALLOW SELECTING THE PRIME MENU ONCE IT IS DONE REWINDING. ADVISED THE CUSTOMER TO REVERT TO BACK UP PLAN. THE CUSTOMER STATED THAT SHE WILL TREAT HER HIGH BLOOD GLUCOSE WITH A MANUAL INJECTION. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-522NAP

Patients

Seq Age Sex Outcome Treatment
1 40 YR