FDA Adverse Event Injury Summary report: N

DR COMFORT

MDR report key: 22722969 · Received August 5, 2025

Report

Report Number
9616086-2025-00055
Event Type
Injury
Date Received
August 5, 2025
Date of Event
February 17, 2025
Report Date
August 5, 2025
Manufacturer
DJO LLC
Product Code
KYS
Adverse Event
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

IT WAS REPORTED THAT THE PATIENT CLAIMS HEEL IS TOO HIGH CAUSING WEIGHT FORWARD AND PRESURE ON BALL OF FOOT CAUSING BLISTERS AND OPEN WOUND THAT REQUIRED MEDICAL TREATMENT. THE CUSTOM INSOLE WAS RETURNED FOR EVALUATION; CUSTOM INSERTS FOUND NO DEFECT. CUSTOMS WERE MADE TO SPECIFICATION. THE ROOT CAUSE COULD NOT BE ESTABLISHED. ADDITIONAL REPORTING ON THIS EVENT WILL BE PROVIDED AS A SUPPLEMENTAL REPORT IF MORE INFORMARTION BECOMES AVAILABLE.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE PATIENT CLAIMS HEEL IS TOO HIGH CAUSING WEIGHT FORWARD AND PRESURE ON BALL OF FOOTM CAUSING BLISTERS AND OPEN WOUND THAT REQUIRED MEDICAL TREATMENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1377853 DR COMFORT A5514 REGULAR ACCOMM CUSTOM INSOLES KYS DJO LLC 14370928

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other