FDA Adverse Event Malfunction Summary report: N

EASYSTAND EVOLV GLIDER

MDR report key: 2271799 · Received September 19, 2011

Report

Report Number
2183634-2011-00005
Event Type
Malfunction
Date Received
September 19, 2011
Date of Event
August 23, 2011
Report Date
September 16, 2011
Manufacturer
ALTIMATE MEDICAL, INC.
Product Code
INO
PMA / PMN Number
K062402
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

A RETURN AUTHORIZATION HAS BEEN ISSUED FOR THE BASE TO BE RETURNED, BUT AS OF THE DATE OF THIS REPORT THE BASE HAS NOT YET BEEN RETURNED.

Description of Event or Problem · 1

ON (B)(6), CUSTOMER SERVICE RECEIVED A PHONE CALL FROM AN INDEPENDENT REP THAT HE NEEDED TO ORDER A REPLACEMENT BASE AND REAR CASTERS FOR AN EASYSTAND AT A FACILITY IN HIS TERRITORY. HE STATED THAT THE CASTER HAD BROKEN OFF AND THEY WERE UNABLE TO REMOVE THE STEM FROM THE BASE. AN ATTEMPT WAS MADE TO GET MORE INFO REGARDING THIS ISSUE AND ON (B)(6) 2011, I SPOKE WITH AN INDIVIDUAL FROM THE FACILITY WHERE THIS ISSUE OCCURRED. HE STATED THAT A CLIENT WAS SITTING IN THE EASYSTAND AND WHEN THE ASSISTANT WENT TO MOVE THE CLIENT, HE NOTICED THAT ONE OF THE REAR CASTERS WAS TURNED IN THE WRONG POSITION TO THE SIDE. THE ASSISTANT STRAIGHTENED THE CASTER AND STARTED TO MOVE THE UNIT WHICH IS WHEN THE CASTER AGAIN TURNED TO THE SIDE AND BROKEN OFF THE UNIT. THE UNIT DID NOT FALL OR TIP OVER AND THE PT WAS NOT INJURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 EASYSTAND EVOLV GLIDER 890.3110 INO ALTIMATE MEDICAL, INC. EVOLV ADULT GLIDER NA

Patients

Seq Age Sex Outcome Treatment
1 Other