SMARTSET HV BONE CEMENT 40G
Report
- Report Number
- 1818910-2025-13665
- Event Type
- Malfunction
- Date Received
- August 5, 2025
- Date of Event
- July 17, 2025
- Manufacturer
- DEPUY CMW - 9610921
- Product Code
- LOD
- UDI-DI
- 10603295168331
- PMA / PMN Number
- K023012
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- UK
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THIS REPORT IS BEING SUBMITTED PURSUANT TO THE PROVISIONS OF 21 CFR, PART 803 (AND/OR PART 4, AS APPLICABLE). THIS REPORT MAY BE BASED ON INFORMATION WHICH HAS NOT BEEN INVESTIGATED OR VERIFIED PRIOR TO THE REQUIRED REPORTING DATE. THIS REPORT DOES NOT REFLECT A CONCLUSION BY DEPUY SYNTHES, OR ITS EMPLOYEES THAT THE REPORT CONSTITUTES AN ADMISSION THAT THE PRODUCT, DEPUY SYNTHES, OR ITS EMPLOYEES CAUSED OR CONTRIBUTED TO THE POTENTIAL EVENT DESCRIBED IN THIS REPORT. IF INFORMATION IS OBTAINED THAT WAS NOT AVAILABLE FOR THE INITIAL REPORT, A FOLLOW-UP REPORT WILL BE FILED AS APPROPRIATE.
PRODUCT COMPLAINT # (B)(4). INVESTIGATION SUMMARY: EVENT TOOK PLACE IN A NON-CLINICAL SETTING. NO PATIENT HARM, PRODUCT USED DURING DEMONSTRATION. FIRST CUSTOMER INTERACTION WITH PRODUCT. JJ EMPLOYEES PROVIDED DIRECTIONAL TRAINING PRIOR TO MIXING. PRODUCT: SMARTMIX SYRINGE PLUS (REF: 5401-76-511): LOT 33498, DATE OF MANUFACTURE: 2024-09-19, EXP 2026-09-19, PRODUCT: SMARTMIX GUN (REF: 5401-76-513): SN (B)(6), PRODUCT: 3 X SMARTSET HV BONE CEMENT (REF: 3092-040) LOT: 4552778 EXPIRY DATE: 2026-08-31 VACUUM PUMP: ELECTRIC DEMONSTRATION VACUUM PUMPS (USED FOR DEMOS ONLY). UNKNOWN THEATRE TEMPERATURE. MIXING TECHNIQUE OBSERVED: ADDED 3 X MONOMER AMPOULES VIA THE FUNNEL. ADDED 3 X BONE CEMENT POWDER VIA THE FUNNEL STARTED THE TIMER ON FIRST ADDITION OF THE BONE CEMENT POWDER AND FINAL ADDITION WAS COMPLETE AFTER ~ 00:00:15 (15 SECONDS) MIXED THE BONE CEMENT UNTIL ~ 00:00:50 (50 SECONDS) REMOVED THE BASE STAND, THE PISTON WENT UP. SUFFICIENT SPACE CREATED TO ADD SPACER. REMOVED THE LINE SET SNAPPED THE ROSHER PLACED THE FULL 12MM NOZZLE ON THE SYRINGE PLACED THE SPACER INTO THE SYRINGE SCREWED THE SYRINGE ONTO THE GUN DEMONSTRATOR CHECKED THE SYRINGE WAS SCREWED ONTO THE GUN TO MAKE SURE THAT IT WAS ON TIGHT EXTRUSION TIME WAS AT 00:01:30 (1 MINUTE AND 30 SECONDS) THE FIRST CEMENT WAS EXTRUDED ON TO DEMONSTRATORS GLOVE AND IT WAS TACKY, STRUCK TO THE GLOVE THE SCRUB NURSE WAS INJECTING THE MIXED BONE CEMENT INTO A DEMONSTRATION MOULD AND CEMENT WAS INITIALLY BEING DISPENSED - UNKNOWN QUANTITY. THE SCRUB NURSE REPORTED THAT THE BONE CEMENT WAS NOT DISPENSING. J&J MEDTECH SALES STAFF ATTEMPTED TO DISPENSE THE BONE CEMENT BY SQUEEZING THE GUN TRIGGER ON THE SMARTMIX GUN. A BREAKING SOUND WAS HEARD, AND THE SMARTMIX SYRINGE CAME OUT OF THE SMARTMIX GUN. THE TUBE THREAD FRACTURED INTO 3. PIECES PHOTOGRAPHED AND RETAINED. THE PRODUCT WAS NOT RETURNED TO J&J MEDTECH ORTHOPAEDICS; HOWEVER, PHOTOS WERE PROVIDED FOR REVIEW. THE PHOTO INVESTIGATION REVEALED CEMENT INTO THE SYRINGE; HOWEVER, IT IS NOT POSSIBLE TO IDENTIFY THE CONSISTENCY BASED ON THE PROVIDED EVIDENCE. A RETAINED SAMPLE TEST WAS PERFORMED FOR THIS PRODUCT AND LOT COMBINATION. THE CEMENT MIXED AND BEHAVED AS EXPECTED FOR THE PRODUCT TYPE AND MET THE APPROPRIATE CONTROL SPECIFICATION. AS THE DEVICE WAS NOT RETURNED, AN AS-RECEIVED CONDITION COULD NOT BE ASSESSED, AND A DIMENSIONAL INSPECTION AND DOCUMENT/SPECIFICATION REVIEW WERE NOT COMPLETED. THE OVERALL COMPLAINT WAS NOT CONFIRMED AS THE OBSERVED CONDITION OF THE SMARTSET HV BONE CEMENT 40G WOULD NOT HAVE CONTRIBUTED TO THE COMPLAINED DEVICE ISSUE. BASED ON THE INVESTIGATION FINDINGS, IT HAS BEEN DETERMINED THAT NO CORRECTIVE AND/OR PREVENTATIVE ACTION IS PROPOSED. THERE IS NO INDICATION THAT A DESIGN OR MANUFACTURING ISSUE HAS CAUSED THE REPORTED COMPLAINT CONDITION. AS PART OF J&J MEDTECH ORTHOPAEDICS QUALITY PROCESS, ALL DEVICES ARE MANUFACTURED, INSPECTED, AND RELEASED TO APPROVED SPECIFICATIONS. ADDITIONAL MONITORING FOR ANY POTENTIAL SAFETY SIGNALS WILL BE CONDUCTED THROUGH COMPLAINT TRENDING AND OTHER POST-MARKET SAFETY SURVEILLANCE ACTIVITIES. DEVICE HISTORY LOT: A MANUFACTURING RECORD EVALUATION WAS PERFORMED FOR THE FINISHED DEVICE PRODUCT CODE: 3092040, LOT NUMBER: 4552778, AND NO NON-CONFORMANCES OR MANUFACTURING IRREGULARITIES WERE IDENTIFIED. H11 ADDITIONAL NARRATIVE: ADDED: D10 (CONCOMITANT), H4. CORRECTED: D3, D4 (EXPIRY DATE, PRIMARY UDI NUMBER), G1 (MANUFACTURING SITE NAME).
IT WAS REPORTED THAT DURING A PRODUCT DEMONSTRATION, THE BONE CEMENT WAS NOT DISPENSING, AND THEN THE CEMENT SYRINGE BROKE. CEMENT WAS USED WITH ELECTRIC DEMONSTRATION VACUUM PUMPS. DEMONSTRATOR CHECKED THE SYRINGE WAS SCREWED ONTO THE GUN TO MAKE SURE THAT IT WAS ON TIGHT. THE FIRST CEMENT WAS EXTRUDED ON TO DEMONSTRATORS GLOVE AND IT WAS TACKY AND STRUCK TO THE GLOVE. THE SCRUB NURSE WAS INJECTING THE MIXED BONE CEMENT INTO A DEMONSTRATION MOULD AND CEMENT WAS INITIALLY BEING DISPENSED. THE SCRUB NURSE THEN REPORTED THAT THE BONE CEMENT WAS NOT DISPENSING. THE SALES REPRESENTATIVE ATTEMPTED TO DISPENSE THE BONE CEMENT BY SQUEEZING THE GUN TRIGGER ON THE SMARTMIX GUN. A BREAKING SOUND WAS HEARD, AND THE SMARTMIX SYRINGE CAME OUT OF THE SMARTMIX GUN. THE TUBE THREAD HAD FRACTURED INTO THREE PIECES. EVENT TOOK PLACE IN A NON-CLINICAL SETTING. THERE WAS NO PATIENT HARM.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 2642795 | SMARTSET HV BONE CEMENT 40G | BONE CEMENT : BONE CEMENT | LOD | DEPUY CMW - 9610921 | 4552778 | 10603295168331 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |