FDA Adverse Event Malfunction Summary report: N

COBAS E 411 ANALYZER (RACK SYSTEM)

MDR report key: 22714434 · Received August 5, 2025

Report

Report Number
1823260-2025-02390
Event Type
Malfunction
Date Received
August 5, 2025
Date of Event
July 12, 2025
Report Date
August 5, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
UDI-DI
04015630924721
PMA / PMN Number
K961481
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
EG
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE REAGENT LOT NUMBER IS 801917. THE EXPIRATION DATE WAS REQUESTED BUT NOT PROVIDED. THE INVESTIGATION NOTED THE ANALYZER'S VOLTAGES, THE MIXER FORMING AIR BUBBLES IN THE REAGENT KIT, AND CRYSTALLIZATION AND ADJUSTMENTS IN THE SIPPER. THIS IS RESOLVED BY THE USER AND LOCAL MAINTENANCE. THE INVESTIGATION REVIEWED THE QC DATA, AND THE RESULTS ARE WITHIN THE SPECIFIED RANGES. A GENERAL REAGENT PROBLEM WAS NOT PRESENT BECAUSE THE QCS BEFORE THE EVENT ARE WITHIN THE SPECIFIED RANGES, AND ISOLATED NON-REPRODUCIBLE RESULTS DO NOT REPRESENT A GENERAL MALFUNCTION OF THE ASSAY.

Description of Event or Problem · 0

THE INITIAL REPORTER RECEIVED A QUESTIONABLE ELECSYS FT3 III RESULT FROM A PATIENT SAMPLE TESTED ON THE COBAS E 411 ANALYZER (RACK SYSTEM). THE INITIAL RESULT WAS >50.00 PMOL/L WITH A DATA FLAG. THE REPEAT RESULT WAS 2.20 PMOL/L WITH A DATA FLAG. THE INITIAL RESULT WAS NOT REPORTED OUTSIDE OF THE LABORATORY. THE REPEAT RESULT WAS DEEMED CORRECT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2684770 COBAS E 411 ANALYZER (RACK SYSTEM) IMMUNOCHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS E 411 04015630924721

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown