ID NOW COVID-19 2.0 TEST KIT 24T JAPAN
Report
- Report Number
- 1221359-2025-00329
- Event Type
- Malfunction
- Date Received
- August 4, 2025
- Date of Event
- July 31, 2025
- Report Date
- August 26, 2025
- Manufacturer
- ABBOTT DIAGNOSTICS SCARBOROUGH, INC.
- Product Code
- QJR
- UDI-DI
- 04571226475447
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- JP
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
- Health Professional
- Yes
Narratives
THE PHONE NUMBER PROVIDED BY THE CUSTOMER WAS (B)(6). THIS NUMBER WAS ONE-DIGIT TOO LONG FOR E1- PHONE NUMBER. THIS REPORT IS BEING FILED ON AN INTERNATIONAL PRODUCT, LIST NUMBER 192-000J THAT HAS A SIMILAR PRODUCT DISTRIBUTED IN THE US, LIST NUMBER 192-000. THE INVESTIGATION REMAINS IN PROGRESS. A SUPPLEMENTAL REPORT WILL BE PROVIDED AFTER COMPLETION.
THE PHONE NUMBER PROVIDED BY THE CUSTOMER WAS (B)(6). THIS NUMBER WAS ONE-DIGIT TOO LONG FOR E1- PHONE NUMBER. THIS REPORT IS BEING FILED ON AN INTERNATIONAL PRODUCT, LIST NUMBER 192-000J THAT HAS A SIMILAR PRODUCT DISTRIBUTED IN THE US, LIST NUMBER 192-000. TESTING WAS PERFORMED AT ABBOTT DIAGNOSTICS SCARBOROUGH, INC. ON RETAINED KIT LOT M834782 WITH INTERNAL POSITIVE QUALITY CONTROL SAMPLES AND NEGATIVE QUALITY CONTROL SWABS. ALL TEST RESULTS WERE VALID AND PERFORMED AS EXPECTED. ADDITIONALLY, THE MANUFACTURING RECORDS AND QUALITY CONTROL RELEASE TESTING WAS REVIEWED FOR TEST KIT PART NUMBER 192-000J / LOT: M834782, TEST BASE PART NUMBER 192-430 / LOT: M834782. THE LOT MET THE REQUIRED RELEASE SPECIFICATIONS. A REVIEW OF THE COMPLAINTS REPORTED AS FALSE POSITIVE AND/OR FALSE NEGATIVE PATIENT RESULTS (CONFIRMED AND UNCONFIRMED, CONFLICTING RESULTS) RELATED TO KIT LOT M834782 SHOWED THAT THE COMPLAINT RATE IS (B)(4). ABBOTT DIAGNOSTICS SCARBOROUGH, INC. WAS UNABLE TO DETERMINE THE EXACT ROOT CAUSE OF THE REPORTED ISSUE, HOWEVER, IT COULD HAVE POSSIBLY BEEN RELATED TO SAMPLE INTERFERENCE. SUBSTANCES IN THE SAMPLE COULD HAVE INTERFERED WITH TEST RESULTS.
THE CUSTOMER REPORTED A FALSE NEGATIVE RESULT WITH THE ID NOW COVID-19 2.0 ASSAY PERFORMED ON (B)(6) 2025. THE CUSTOMER INDICATED THAT AN HOUR LATER AT A DIFFERENT HOSPITAL, THE PATIENT TESTED POSITIVE WITH AN ANTIGEN TEST (BRAND UNKNOWN) USING AN UNKNOWN SAMPLE TYPE. THE CUSTOMER STATED THAT THE PATIENT WAS SYMPTOMATIC (FEVER). NO ADDITIONAL PATIENT INFORMATION, INCLUDING TREATMENT AND OUTCOME, WAS PROVIDED.
THE CUSTOMER REPORTED A FALSE NEGATIVE RESULT WITH THE ID NOW COVID-19 2.0 ASSAY PERFORMED ON (B)(6) 2025. THE CUSTOMER INDICATED THAT AN HOUR LATER AT A DIFFERENT HOSPITAL, THE PATIENT TESTED POSITIVE WITH AN ANTIGEN TEST (BRAND UNKNOWN) USING AN UNKNOWN SAMPLE TYPE. THE CUSTOMER STATED THAT THE PATIENT WAS SYMPTOMATIC (FEVER). NO ADDITIONAL PATIENT INFORMATION, INCLUDING TREATMENT AND OUTCOME, WAS PROVIDED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1585055 | ID NOW COVID-19 2.0 TEST KIT 24T JAPAN | REAGENTS, 2019-NOVEL CORONAVIRUS NUCLEIC ACID | QJR | ABBOTT DIAGNOSTICS SCARBOROUGH, INC. | M834782 | 04571226475447 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown |