FDA Adverse Event Malfunction Summary report: N

VITROS 5,1 FS CHEMISTRY SYSTEM

MDR report key: 2267952 · Received September 28, 2011

Report

Report Number
1319681-2011-00181
Event Type
Malfunction
Date Received
September 28, 2011
Date of Event
August 30, 2011
Report Date
September 28, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
JJE
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

DURING THE EVENT INVESTIGATION, THE CUSTOMER CONFIRMED THAT AN ALT REAGENT CARTRIDGE WAS LOADED INTO THE SLIDE SUPPLY POSITION THAT HAD BEEN INCORRECTLY IDENTIFIED BY THE USER AS CONTAINING AN AST REAGENT CARTRIDGE. ACCEPTABLE AST RESULTS WERE OBTAINED FOR EACH AFFECTED SAMPLE WHEN TESTED ON AN ALTERNATE VITROS SYSTEM. NO MALFUNCTION OCCURRED. THE VITROS 5,1 FS SYSTEM OPERATED AS PROGRAMMED AND INTENDED. THE ASSIGNABLE CAUSE OF THE EVENT WAS USER ERROR.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED "NO RESULTS" WITH THE GENERATION OF A U90-351 (RESULT BELOW SPLINE RANGE) CONDITION CODE FOR MULTIPLE PATIENT SAMPLES PROCESSED FOR THE VITROS AST ASSAY ON A VITROS 5,1 FS CHEMISTRY SYSTEM. THE CUSTOMER DETERMINED THAT THE RESULTS WERE PROCESSED FROM A VITROS CHEMISTRY PRODUCTS ALT SLIDE CARTRIDGE. THE CUSTOMER DID NOT REPORT ANY ERRONEOUS AST PATIENT RESULTS, AS NO NUMERICAL AST RESULTS WERE OBTAINED FROM EACH AFFECTED SAMPLE. THERE WAS NO REPORT OF PATIENT HARM AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO-CLINICAL DIAGNOSTICS, INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS 5,1 FS CHEMISTRY SYSTEM CHEMISTRY ANALYZER JJE ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NOT APPLICABLE.