FDA Adverse Event Malfunction Summary report: N

SOLAR

MDR report key: 2267005 · Received September 20, 2011

Report

Report Number
2267005
Event Type
Malfunction
Date Received
September 20, 2011
Date of Event
August 25, 2011
Report Date
September 14, 2011
Manufacturer
GE HEALTHCARE
Product Code
MHX
Product Problem
Yes
Report Source
User Facility report
Reporter Location
MA, US

Narratives

Description of Event or Problem · 1

CLINICIANS REPORTED ALARMS BETWEEN THE VENTILATOR AND MONITORING WERE NOT FUNCTIONING AFTER BIOMED UPGRADED THE GE SOLAR SOFTWARE VERSION 4E AND 4F TO GE SOLAR VERSION 5.3. INITIAL TROUBLESHOOTING WAS UNSUCCESSFUL.INVESTIGATION REVEALED THAT THE VERSION 5.3 SOFTWARE CANNOT RECEIVE SERIAL DATA FROM THE OCTANET (WHICH SERVES AS THE INTERFACE BETWEEN THE SOLAR MONITOR AND A VENTILATOR). RESOLUTION CAME AFTER REPLACING THE OCTANET WITH A UNITY ID AND THERE HAVE NOT BEEN FURTHER REPORTED ISSUES. THERE IS NO OBVIOUS DOCUMENTED INFORMATION IN GE MANUAL MENTIONING COMPATIBILITY RISK.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 SOLAR MONITOR, PHYSIOLOGICAL, SOFTWARE MHX GE HEALTHCARE SOLAR *

Patients

Seq Age Sex Outcome Treatment
1 71 YR NONE KNOWN TO HAVE CONTRIBUTED