FDA Adverse Event Malfunction Summary report: N

ISITE PACS

MDR report key: 2263977 · Received September 8, 2011

Report

Report Number
2954704-2011-00009
Event Type
Malfunction
Date Received
September 8, 2011
Date of Event
August 12, 2011
Report Date
August 12, 2011
Manufacturer
PHILIPS HEALTHCARE INFORMATICS, INC
Product Code
LLZ
PMA / PMN Number
K063267
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
GM
Reporter Occupation
PHYSICIAN

Narratives

Additional Manufacturer Narrative · 1

ISITE PACS SOFTWARE PACKAGE VER.4X IS USED WITH GENERAL COMPUTING HARDWARE TO ACQUIRE, STORE, DISTRIBUTE, PROCESS AND DISPLAY IMAGES AND ASSOCIATED DATA THROUGHOUT A CLINICAL ENVIRONMENT. EASYRIS IS A RADIOLOGY INFO SYSTEM (RIS) WHICH STORES AND DISTRIBUTES PT RADIOLOGICAL DATA. THE SYSTEM CONSISTS OF PT TRACKING AND SCHEDULING, RESULT REPORTING AND IMAGE TRACKING CAPABILITIES. RIS AND PACS ARE TWO DIFFERENT SYSTEMS AND EXCHANGE PT AND ORDER INFO VIA STANDARDS SUCH AS HL-7 AND DICOM RESPECTIVELY. RIS IS RESPONSIBLE FOR MANAGING THE ADMINISTRATIVE AND REPORTING WORKFLOWS IN RADIOLOGY; PACS IS RESPONSIBLE FOR MANAGING THE IMAGE READING WORKFLOW. THE REPORTED EVENT IS CURRENTLY UNDER INVESTIGATION. THE REPORTED EVENT HAS BEEN REVIEWED WITHIN THE PHILIPS SAFETY COMMITTEE AND A HEALTH HAZARD EVALUATION (HHE) HAS ALSO BEEN INITIATED. THE DEVICE IS SOFTWARE AND RESIDES AT THE CUSTOMER FACILITY.

Description of Event or Problem · 1

IT WAS REPORTED BY THE CUSTOMER THAT EXAMS RELATED TO PTS WITH OVERLAPPING IDENTIFICATIONS WERE PARTIALLY ATTACHED TO THE WRONG PT IN ISITE PACS. FOR EXAMPLE: PT A HAD THEIR MRN GENERATED FROM THE RADIOLOGY INFO SYSTEM (RIS) ((B)(4)) AND CONTAINED TWO EXAMS: EXAM 01, EXAM 02. PT B HAD THEIR MRN GENERATED FROM THE HOSP INFO SYSTEM (HIS) (ALSO (B)(4)) AND CONTAINED THREE EXAMS: EXAM 03, EXAM 04, EXAM 05. WHEN THE EXAMS WERE SENT TO ISITE PACS, BECAUSE THE MRN WAS THE SAME, THE EXAMS WERE MERGED INTO ONE PT RECORD, SUCH THAT: PT A NOW HAS NO EXAMS. PT B HAS FIVE EXAMS BELONGING TO BOTH PT A AND PT B, EXAM 01 THROUGH EXAM 05.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFORMATICS, INC NA NA

Patients

Seq Age Sex Outcome Treatment
1