FDA Adverse Event Malfunction Summary report: N

UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM

MDR report key: 2262820 · Received September 24, 2011

Report

Report Number
2122870-2011-04102
Event Type
Malfunction
Date Received
September 24, 2011
Date of Event
August 25, 2011
Report Date
August 25, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE CUSTOMER COLLECTS PSA SAMPLES IN BECKTON DICKINSON SERUM SEPARATOR TUBES. QC WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO THE EVENT. SERVICE WAS NOT DISPATCHED FOR THIS EVENT. THE CUSTOMER WAS NOT QUESTIONING INSTRUMENT PERFORMANCE. THE PATIENT SAMPLE WAS SENT TO BEC CPLS (CUSTOMER PRODUCT LINE SUPPORT) FOR FURTHER TESTING AND CPLS CONFIRMED THE PRESENCE OF A HETEROPHILE INTERFERENCE WHICH IS THE ROOT CAUSE FOR THIS EVENT.

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) REGARDING A HIGHER THAN EXPECTED FREE PROSTATE SPECIFIC ANTIGEN (PSA) RESULT GENERATED BY THE UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM THAT DID NOT MATCH THE HYBRITECH PSA RESULT FOR ONE PATIENT. SUBSEQUENT TESTING ON ANOTHER SPECIMEN FROM THE SAME PATIENT RESULTED SIMILARLY WITH A HIGHER THAN EXPECTED FREE PSA RESULT THAT DID NOT MATCH THE HYBRITECH PSA RESULT. ADDITIONAL TESTING DONE BY THE CUSTOMER USING A HETEROPHILE BLOCKING TUBE (HBT) PRODUCED A FREE PSA RESULT THAT BETTER MATCHED THE HYBRITECH PSA RESULT. THE CUSTOMER DID NOT RECEIVE ANY REPORT OF PATIENT INJURY REQUIRING MEDICAL INTERVENTION OR CHANGE TO PATIENT TREATMENT ATTRIBUTED OR CONNECTED TO THIS EVENT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXL 800 ACCESS® IMMUNOASSAY SYSTEM DISCRETE PHOTOMETRIC CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXI 800 NA

Patients

Seq Age Sex Outcome Treatment
1