FDA Adverse Event Malfunction Summary report: N

COBAS C 503 ANALYTICAL UNIT

MDR report key: 22608456 · Received July 25, 2025

Report

Report Number
1823260-2025-02286
Event Type
Malfunction
Date Received
July 25, 2025
Date of Event
July 2, 2025
Report Date
August 28, 2025
Manufacturer
ROCHE DIAGNOSTICS
Product Code
JJE
PMA / PMN Number
K191899
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

THE ALBUMIN REAGENT LOT NUMBER IS 858773, AND THE EXPIRATION DATE IS 30-NOV-2026. THE CHOLESTEROL REAGENT LOT NUMBER IS 845940, AND THE EXPIRATION DATE IS 31-AUG-2025. THE AST REAGENT LOT NUMBER IS 870799, AND THE EXPIRATION DATE IS 30-APR-2026. THE TOTAL PROTEIN REAGENT LOT NUMBER IS 858705, THE EXPIRATION DATE IS 31-MAY-2026. THE PHOSPHORUS, GGT, CRP, CREATININE (URINE), MICROALBUMIN (URINE), BUN, CREATININE, TOTAL BILIRUBIN, ALT, HDL, AND PREALBUMIN REAGENT LOT NUMBERS AND EXPIRATION DATES WERE NOT PROVIDED. A FIELD SERVICE ENGINEER (FSE) COMPLETED A MECHANISM CHECK, CUP LEVEL CHECK, CHECKED THE CHECK VALVES, THE GEARPUMP, AND THE SAMPLE NEEDLE ADJUSTMENT AND RINSING, ALL WERE OKAY. THE SAMPLE VALVE WAS DIRTY, AND DURING THE SAMPLE NEEDLE RINSING CHECK, HE OBSERVED SPLASHING AND ADJUSTED THE FLOW RATE. CRYSTALS WERE OBSERVED IN THE SONIC WASH STATION. THE FSE COMPLETED VALIDATION TESTS THAT WERE PASSING AS WELL AS A PATIENT CHECK AND COMPARISON THAT WERE ALSO PASSING. THE INVESTIGATION IS ONGOING.

Additional Manufacturer Narrative · 0

A FIELD SERVICE ENGINEER (FSE) REPLACED TWO SAMPLE VALVES. THE CUSTOMER HAS NOT REPORTED ANY NEW ISSUES. THE INVESTIGATION DETERMINED THAT THE SERVICE ACTION RESOLVED THE ISSUE.

Description of Event or Problem · 0

THERE WAS AN ALLEGATION OF QUESTIONABLE PHOSPHORUS, GGT, CRP, CREATININE (URINE), MICROALBUMIN (URINE), TOTAL PROTEIN (URINE), BUN, CREATININE, TOTAL BILIRUBIN, AST, ALT, CHOLESTEROL, HDL, AND PREALBUMIN RESULTS FROM THE COBAS C 503 ANALYTICAL UNIT. THE UNIT OF MEASUREMENT WAS PROVIDED FOR SOME RESULTS. IT WAS REQUESTED FOR THE REMAINING RESULTS, AND WAS NOT PROVIDED. PLEASE SEE THE ATTACHMENT FOR THE RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
2267272 COBAS C 503 ANALYTICAL UNIT CLINICAL CHEMISTRY ANALYZER JJE ROCHE DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown