FDA Adverse Event
Malfunction
Summary report: N
PROGRAMMING SOFTWARE
MDR report key: 2260287
·
Received September 1, 2011
Report
- Report Number
- 1644487-2011-02024
- Event Type
- Malfunction
- Date Received
- September 1, 2011
- Date of Event
- August 5, 2011
- Report Date
- August 5, 2011
- Manufacturer
- CYBERONICS, INC.
- Product Code
- LYJ
- PMA / PMN Number
- P970003
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FL, US
- Reporter Occupation
- OTHER
Narratives
Description of Event or Problem · 1
IT WAS REPORTED BY A PHYSICIAN'S OFFICE THAT THEIR HAND-HELD DEVICE (HHD) WAS NOT ALLOWING THEM TO ALIGN THE SCREEN. LATER, THE HHD WOULD NOT TURN ON. WHEN A HARD RESET WAS PERFORMED, THE HHD BECAME FROZEN ON THE "CLEAR ALL DATA" SCREEN. TROUBLESHOOTING DID NOT RESOLVE THE ISSUE. ATTEMPTS FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL TO DATE.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | PROGRAMMING SOFTWARE | LYJ | CYBERONICS, INC. | 250 | 839583 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |