FDA Adverse Event Malfunction Summary report: N

PROGRAMMING SOFTWARE

MDR report key: 2260287 · Received September 1, 2011

Report

Report Number
1644487-2011-02024
Event Type
Malfunction
Date Received
September 1, 2011
Date of Event
August 5, 2011
Report Date
August 5, 2011
Manufacturer
CYBERONICS, INC.
Product Code
LYJ
PMA / PMN Number
P970003
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Description of Event or Problem · 1

IT WAS REPORTED BY A PHYSICIAN'S OFFICE THAT THEIR HAND-HELD DEVICE (HHD) WAS NOT ALLOWING THEM TO ALIGN THE SCREEN. LATER, THE HHD WOULD NOT TURN ON. WHEN A HARD RESET WAS PERFORMED, THE HHD BECAME FROZEN ON THE "CLEAR ALL DATA" SCREEN. TROUBLESHOOTING DID NOT RESOLVE THE ISSUE. ATTEMPTS FOR FURTHER INFO HAVE BEEN UNSUCCESSFUL TO DATE.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PROGRAMMING SOFTWARE LYJ CYBERONICS, INC. 250 839583

Patients

Seq Age Sex Outcome Treatment
1