FDA Adverse Event Malfunction Summary report: N

ISITE PACS

MDR report key: 2259951 · Received August 26, 2011

Report

Report Number
2954704-2011-00010
Event Type
Malfunction
Date Received
August 26, 2011
Date of Event
July 11, 2011
Report Date
July 11, 2011
Manufacturer
PHILIPS HEALTHCARE INFO, INC
Product Code
LLZ
PMA / PMN Number
K042292
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NC, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

ADD'L INFO WAS RECEIVED ON (B)(4) 2011, AT WHICH TIME THE TICKET WAS MADE INTO A COMPLAINT. CUSTOMER REPORTED THAT IQUERY RETURNED INCORRECT RESULTS. WHILE PERFORMING A QUERY BY PT NAME, MULTIPLE RESULTS WERE SHOWN. ONE OF THE ASSOCIATED MRNS WAS FOUND TO BE FOR TWO DIFFERENT PTS. ROOT CAUSE INVESTIGATION IS IN PROGRESS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ISITE PACS ISITE PACS LLZ PHILIPS HEALTHCARE INFO, INC

Patients

Seq Age Sex Outcome Treatment
1