ACCESS 2 IMMUNOASSAY SYSTEM
Report
- Report Number
- 2122870-2011-03383
- Event Type
- Malfunction
- Date Received
- September 2, 2011
- Date of Event
- October 30, 2008
- Report Date
- October 30, 2008
- Manufacturer
- BECKMAN COULTER, INC.
- Product Code
- JJE
- PMA / PMN Number
- K922823/A007
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- WV, US
- Reporter Occupation
- OTHER
Narratives
THE FIELD SERVICE ENGINEER (FSE) SERVICED THE UNIT ON (B)(4) 2008 AND DISCOVERED THE WASH BUFFER SUPPLY TUBING TO THE WASH VALVE WAS CRACKED. THE FSE REPLACED THE CRACKED TUBING AND ALL VERIFICATION TESTING PASSED WITHIN SPECS. THE CUSTOMER RETESTED ALL PATIENT SAMPLES AFTER THE FSE COMPLETED THE SERVICE REPAIR. NOTE: THE CRACK IN THE WASH BUFFER SUPPLY TUBING WOULD ALLOW AIR INTO THE WASH VALVE AND PRECISION VALVE, THUS CAUSING ERRATIC RESULTS. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF PRODUCT COMPLAINTS CONDUCTED FROM JANUARY 1, 2008 THROUGH OCTOBER 23, 2010 FOR ADD'L REPORTABLE EVENTS. THIS MEDWATCH REPORT IS RELATED TO MDRS: 212870-2011-03327, 03328 AND 03382.
THE CUSTOMER REPORTED ELEVATED TOTAL THYROXINE (TT4) RESULTS FOR ONE PT INVOLVING ACCESS 2 IMMUNOASSAY SYSTEM. THIS IS REPORT NUMBER FOUR OF FOUR. THE ELEVATED RESULTS WERE DISCORDANT TO A PREVIOUSLY TESTED TT4 SAMPLE RESULT. IT IS UNK IF THE ELEVATED RESULTS WERE RELEASED OUT OF THE LAB. THERE HAS BEEN NO REPORT OF PT INJURY OR CHANGE IN PT TREATMENT ASSOCIATED WITH THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE UNIT.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ACCESS 2 IMMUNOASSAY SYSTEM | JJE | BECKMAN COULTER, INC. | NA | NA |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | 73 YR | ACCESS TOTAL T4 |