FDA Adverse Event Malfunction Summary report: N

VITROS ECI IMMUNODIAGNOSTIC SYSTEM

MDR report key: 2255686 · Received September 20, 2011

Report

Report Number
1319681-2011-00179
Event Type
Malfunction
Date Received
September 20, 2011
Date of Event
August 22, 2011
Report Date
September 20, 2011
Manufacturer
ORTHO-CLINICAL DIAGNOSTICS
Product Code
KHO
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
LA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE INVESTIGATION CONFIRMED THAT MULTIPLE, IMPRECISE VITROS PSA QUALITY CONTROL RESULTS WERE OBTAINED WHILE USING THE VITROS ECI ANALYZER. AN OCD FIELD ENGINEER PERFORMED "AS NEEDED" MAINTENANCE AND ADJUSTMENTS TO THE REAGENT METERING AND SAMPLE METERING SUBSYSTEMS. PERFORMANCE TESTING FOLLOWING SERVICE VERIFIED THAT THE EQUIPMENT WAS RETURNED TO EXPECTED OPERATION. THE ASSIGNABLE CAUSE OF THE EVENT IS AN INSTRUMENT RELATED ISSUE.

Description of Event or Problem · 1

THE CUSTOMER OBTAINED MULTIPLE, IMPRECISE VITROS PSA QUALITY CONTROL RESULTS (ONCOLOGY CONTROL LEVEL 2 = 9.16 NG/ML VS. EXPECTED RESULT OF 12.80 NG/ML; ONCOLOGY CONTROL LEVEL 3 = 25.8, 26.5, 27.1, 25.0, 25.6, 25.9, 25.1, 25.2, 25.5, 25.5, 25.5, 25.3 NG/ML VS. EXPECTED RESULT OF 37.0 NG/ML) WHILE USING THE VITROS ECI IMMUNODIAGNOSTIC SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENTS WERE TO RECUR WITH PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT SAMPLES WERE AFFECTED. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. COMPLAINT NUMBER (B)(4).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 VITROS ECI IMMUNODIAGNOSTIC SYSTEM IMMUNODIAGNOSTIC ANALYZER KHO ORTHO-CLINICAL DIAGNOSTICS

Patients

Seq Age Sex Outcome Treatment
1