VITROS ECI IMMUNODIAGNOSTIC SYSTEM
Report
- Report Number
- 1319681-2011-00179
- Event Type
- Malfunction
- Date Received
- September 20, 2011
- Date of Event
- August 22, 2011
- Report Date
- September 20, 2011
- Manufacturer
- ORTHO-CLINICAL DIAGNOSTICS
- Product Code
- KHO
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- LA, US
- Reporter Occupation
- OTHER
Narratives
THE INVESTIGATION CONFIRMED THAT MULTIPLE, IMPRECISE VITROS PSA QUALITY CONTROL RESULTS WERE OBTAINED WHILE USING THE VITROS ECI ANALYZER. AN OCD FIELD ENGINEER PERFORMED "AS NEEDED" MAINTENANCE AND ADJUSTMENTS TO THE REAGENT METERING AND SAMPLE METERING SUBSYSTEMS. PERFORMANCE TESTING FOLLOWING SERVICE VERIFIED THAT THE EQUIPMENT WAS RETURNED TO EXPECTED OPERATION. THE ASSIGNABLE CAUSE OF THE EVENT IS AN INSTRUMENT RELATED ISSUE.
THE CUSTOMER OBTAINED MULTIPLE, IMPRECISE VITROS PSA QUALITY CONTROL RESULTS (ONCOLOGY CONTROL LEVEL 2 = 9.16 NG/ML VS. EXPECTED RESULT OF 12.80 NG/ML; ONCOLOGY CONTROL LEVEL 3 = 25.8, 26.5, 27.1, 25.0, 25.6, 25.9, 25.1, 25.2, 25.5, 25.5, 25.5, 25.3 NG/ML VS. EXPECTED RESULT OF 37.0 NG/ML) WHILE USING THE VITROS ECI IMMUNODIAGNOSTIC SYSTEM. BIASED RESULTS OF THE DIRECTION AND MAGNITUDE OBSERVED MAY LEAD TO INAPPROPRIATE PHYSICIAN ACTION IF THE EVENTS WERE TO RECUR WITH PATIENT SAMPLES. THERE WAS NO REPORT THAT PATIENT SAMPLES WERE AFFECTED. THERE WAS NO ALLEGATION OF HARM TO PATIENTS AS A RESULT OF THIS EVENT. THIS REPORT CORRESPONDS TO ORTHO CLINICAL DIAGNOSTICS, INC. COMPLAINT NUMBER (B)(4).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | VITROS ECI IMMUNODIAGNOSTIC SYSTEM | IMMUNODIAGNOSTIC ANALYZER | KHO | ORTHO-CLINICAL DIAGNOSTICS |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |