FDA Adverse Event Malfunction Summary report: N

DAVINCI XI

MDR report key: 22539298 · Received July 18, 2025

Report

Report Number
2955842-2025-30458
Event Type
Malfunction
Date Received
July 18, 2025
Date of Event
June 25, 2025
Report Date
June 25, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874110744
PMA / PMN Number
K131861
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NH, US
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. FSE INVESTIGATION CONFIRMED THE ERROR FAULT AND PERFORMED A PART REPLACEMENT ON THE SUSPECT SURGEON SIDE CONSOLE (SSC). THE SYSTEM WAS VERIFIED AND READY TO USE.

Additional Manufacturer Narrative · 0

THE PROBABLE ROOT CAUSE MAY BE ATTRIBUTED TO INTERMITTENT SIGNAL DEGRADATION OR INCORRECT NODE REGISTRATION CAUSED BY A FAULTY FIBER TRANSCEIVER AND/OR CONTAMINATION ON THE FIBER PORTS OR CABLE ENDS, LEADING TO REPEATED SYSTEM ERRORS DURING INITIALIZATION. IT CAN BE RESOLVED BY REPLACING THE FIBER TRANSCEIVER AND RECEIVER CABLES AND POWER CYCLING THE SYSTEM.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED SURGICAL PROCEDURE, ERROR 316 OCCURRED REPEATEDLY. THE CUSTOMER VERIFIED THAT THE BLUE FIBER CABLES WERE CONNECTED CORRECTLY AND TO PERFORM A POWER CYCLE. THE REPORTED ERROR REOCCURRED DURING POWER UP. TSE RECOMMENDED POWERING OFF AND DISCONNECTING THE SUSPECTED SURGEON SIDE CONSOLE (SSC). THE SYSTEM POWERED ON WITHOUT ERRORS. TSE DETERMINED A POSSIBLE FIBER CONNECTION ISSUE OR FIBER TRANSCEIVER ISSUE. TSE REVIEWED THE SYSTEM LOGS WHICH INDICATED AN UNEXPECTED NODE WAS CONNECTED. TSE NOTED THAT THE POSSIBILITY OF THE SIM BEING ACCIDENTLY CONNECTED. THE PROCEDURE WAS COMPLETING AS PLANNED WITH NO REPORTED INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
807279 DAVINCI XI SURGEON SIDE CONSOLE, SMART PEDALS NAY INTUITIVE SURGICAL, INC 380677-06 N/A 00886874110744

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES