FDA Adverse Event Injury Summary report: N

TOSOH G8 AUTOMATED HPLC ANALYZER

MDR report key: 2253744 · Received September 8, 2011

Report

Report Number
3005529799-2011-00015
Event Type
Injury
Date Received
September 8, 2011
Date of Event
August 29, 2011
Report Date
September 8, 2011
Manufacturer
TOSOH HI-TEC, INC.
Product Code
LCP
Adverse Event
Yes
Report Source
Distributor report
Reporter Location
NY, US
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Description of Event or Problem · 1

CUSTOMER REPORTED THAT THE TOSOH G8 REPORTED ERRONEOUSLY LOW SA1C RESULTS ON PTS WITH HGBC VARIANTS. THE VARIANTS WERE CONFIRMED BY ANOTHER METHOD BUT TOSOH CHROMATOGRAPHY DID NOT INDICATE HV2 % FOR HGBC. RESULTS DID NOT CORRELATE WITH PREVIOUS RESULTS FOR PTS OR REFERENCE LAB RESULTS. ONE ERRONEOUS RESULT HAD BEEN REPORTED BUT NO TREATMENT WAS DONE BASED ON THE ERRONEOUS RESULTS. THE INVESTIGATION INTO THE ROOT CAUSE OF THE ERRONEOUS RESULTS INDICATED THAT ON (B)(6) 2011 AN INCORRECT VALUE HAD BEEN MANUALLY ENTERED DURING A SERVICE CALL FOR ONE OF THE G8 IDT PARAMETERS WHICH RESULTED IN THE INCORRECT RESULTS. ONCE THE IDT PARAMETER WAS CORRECTED THE TOSOH CHROMATOGRAPHY RESULTS CORRELATED WITH THE EXPECTED RESULTS AND OTHER METHODOLOGY RESULTS.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 TOSOH G8 AUTOMATED HPLC ANALYZER AUTOMATED HPLC ANALYZER LCP TOSOH HI-TEC, INC. G8

Patients

Seq Age Sex Outcome Treatment
1 Other