FDA Adverse Event Malfunction Summary report: N

DA VINCI SP

MDR report key: 22537069 · Received July 17, 2025

Report

Report Number
2955842-2025-30450
Event Type
Malfunction
Date Received
July 17, 2025
Date of Event
July 10, 2025
Report Date
July 10, 2025
Manufacturer
INTUITIVE SURGICAL, INC
Product Code
NAY
UDI-DI
00886874114605
PMA / PMN Number
K182371
Removal / Correction Number
N/A
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
KS
Reporter Occupation
NURSE
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

BASED ON THE CLAIM AGAINST THE PRODUCT BY THE CUSTOMER, AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE, AND THE REPORTED COMPLAINT COULD NOT BE CONFIRMED OR REPLICATED. THE INSTRUMENT ENGAGEMENT WAS WORKING NORMALLY.

Additional Manufacturer Narrative · 0

INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC PROCEDURE. THE PORT SIZES WERE NOT INCREASED. THE PATIENT COULD TOLERATE THE CHANGE OF THE PROCEDURE BEING CONVERTED. THERE WAS NO INJURY TO THE PATIENT.

Description of Event or Problem · 0

IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED ENDOMETRIOSIS RESECTION SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT THERE WAS REPEATED INSTRUMENT ENGAGEMENT FAILURE ON PATIENT SIDE MANIPULATOR (PSM). THE CUSTOMER RESEATED INSTRUMENT MULTIPLE TIMES: HOWEVER, THE SAME ISSUE PERSISTED. THE SURGEON DOES NOT WANT TROUBLESHOOTING FURTHER. THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC SURGERY WITH NO REPORTED INJURY.

Description of Event or Problem · 0

REFER TO H11 FOR FOLLOW-UP INFORMATION.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
964729 DA VINCI SP PATIENT SIDE CART NAY INTUITIVE SURGICAL, INC 380601-51 N/A 00886874114605

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown DA VINCI INSTRUMENTS AND ACCESSORIES.