DA VINCI SP
Report
- Report Number
- 2955842-2025-30450
- Event Type
- Malfunction
- Date Received
- July 17, 2025
- Date of Event
- July 10, 2025
- Report Date
- July 10, 2025
- Manufacturer
- INTUITIVE SURGICAL, INC
- Product Code
- NAY
- UDI-DI
- 00886874114605
- PMA / PMN Number
- K182371
- Removal / Correction Number
- N/A
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- KS
- Reporter Occupation
- NURSE
- Health Professional
- Yes
Narratives
BASED ON THE CLAIM AGAINST THE PRODUCT BY THE CUSTOMER, AN INVESTIGATION WAS COMPLETED TO DETERMINE THE CAUSE OF THIS REPORTED EVENT. AN INTUITIVE SURGICAL, INC. (ISI) FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE CUSTOMER SITE TO FURTHER INVESTIGATE THE REPORTED EVENT. THE FSE WENT ON-SITE, AND THE REPORTED COMPLAINT COULD NOT BE CONFIRMED OR REPLICATED. THE INSTRUMENT ENGAGEMENT WAS WORKING NORMALLY.
INTUITIVE SURGICAL, INC. (ISI) FOLLOWED UP WITH THE INITIAL REPORTER AND OBTAINED THE FOLLOWING ADDITIONAL INFORMATION: THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC PROCEDURE. THE PORT SIZES WERE NOT INCREASED. THE PATIENT COULD TOLERATE THE CHANGE OF THE PROCEDURE BEING CONVERTED. THERE WAS NO INJURY TO THE PATIENT.
IT WAS REPORTED THAT DURING A DA VINCI-ASSISTED ENDOMETRIOSIS RESECTION SURGICAL PROCEDURE, THE CUSTOMER REPORTED TO TECHNICAL SERVICE ENGINEER (TSE) THAT THERE WAS REPEATED INSTRUMENT ENGAGEMENT FAILURE ON PATIENT SIDE MANIPULATOR (PSM). THE CUSTOMER RESEATED INSTRUMENT MULTIPLE TIMES: HOWEVER, THE SAME ISSUE PERSISTED. THE SURGEON DOES NOT WANT TROUBLESHOOTING FURTHER. THE PROCEDURE WAS CONVERTED TO LAPAROSCOPIC SURGERY WITH NO REPORTED INJURY.
REFER TO H11 FOR FOLLOW-UP INFORMATION.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 964729 | DA VINCI SP | PATIENT SIDE CART | NAY | INTUITIVE SURGICAL, INC | 380601-51 | N/A | 00886874114605 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | DA VINCI INSTRUMENTS AND ACCESSORIES. |