Description of Event or Problem · 0
I WENT TO A HAND PHYSICAL THERAPIST FOR A SCAR THAT WAS NOT HEALING PROPERLY AFTER CARPAL TUNNEL SURGERY - MY DOCTOR PUT IN THE REFERRAL. THE THERAPIST USED A SILICONE STRIP ON MY HAND, AND IT SOFTENED THE SCAR. SHE GAVE ME A SAMPLE AND TOLD ME TO BUY SCARAWAY AND TO PUT ON STRIPS AT NIGHT. MY HUSBAND WENT ON-LINE AND ORDERED A BOX FROM WALMART AS IT HAD FREE DELIVERY. MEANWHILE, MY HAND WAS HEALING, AND THE SCAR WAS NO LONGER AS HARD AND HAD BECOME FLATTER. THE THERAPIST RECOMMENDED SCARAWAY - I THOUGHT THAT WAS WHAT WAS BEING USED. WHEN THE SCARAWAY FROM WALMART CAME, I USED IT ON MY HAND. MY HAND BECAME INFLAMED, A SORE RED MOUND DEVELOPED IN MY PALM, AND IT WAS PAINFUL. UNFORTUNATELY, THAT NIGHT (BEFORE THE REACTION ON THE PALM SET IN) I READ IN THE PRODUCT'S INSERT THAT SCARAWAY CAN BE USED "ON ANY PART OF THE BODY" - SO I DECIDED TO TRY IT ON A SCAR NEAR MY EYEBROW THAT HAS BOTHERED ME AND USED A SMALL STRIP THERE OVERNIGHT. SCARAWAY SAYS IT CAN BE SAFELY USED 12-24 HOURS - I REMOVED AFTER 7. THE EDGES OF THE STRIP LEFT DEEP GROOVES IN MY FOREHEAD BETWEEN MY EYES, PUSHED MY SKIN SO I DEVELOPED A RECTANGULAR SHAPE WRINKLE BOX OVER MY RIGHT EYEBROW, AND PRODUCED LINES ON THE BRIDGE OF MY NOSE AND FOREHEAD. I WENT TO THE DOCTOR AND GOT STEROID CREAM FOR MY PALM - AFTER 2 WEEKS OF PAIN, IT IMPROVED. I WENT TO A DERMATOLOGIST FOR MY FACE, AND SHE PRESCRIBED RETINOL CREAM - NO CHANGE OR RELIEF. THE LINES ARE SO DEEP THAT SHE DOUBTS THAT PLASTIC SURGERY CAN HELP ME!! I FOUND OUT LATER THAT THE THERAPIST PUT CICA-CARE ON MY HAND - IT WORKED WELL. SCARAWAY GAVE ME PAIN AND MESSED UP MY FACE. ALL SILICONE STRIPS ARE NOT ALIKE. THE SCARAWAY STRIP INSERT SHOULD SAY TEST FOR AN ALLERGIC REACTION. I FOUND OTHER PEOPLE WITH TROUBLES LIKE MINE IN AMAZON REVIEWS DURING JUNE. I WISH I COULD HAVE SAVED THEM. PLEASE MAKE SCARAWAY STATE ON THE INSERT TO TEST AND BE CAREFUL WHEN USED ON THE FACE!! I DON'T WANT OTHERS TO EXPERIENCE ALL MY PAIN AND THE AGONY OF PAYING FOR A PRODUCT THAT HARMS THEM. I CANNOT EVEN GET A REFUND FROM SCARAWAY AS THEY SAY THE 60-DAY GUARANTEE DOES NOT APPLY TO ONLINE PURCHASES FROM WALMART - ONLY FROM THEIR AMAZON SITE ONLINE. I HAVE HAD DOCTOR BILLS, PRESCRIPTION BILLS, AND MUCH AGONY - THEY ARE GETTING OFF WITHOUT ANY RESPONSIBILITY TO SAFEGUARD OTHERS. THE DOCTORS AND HAND THERAPIST I SAW CAN VERIFY WHAT I AM REPORTING.