FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2253290 · Received September 9, 2011

Report

Report Number
2122870-2011-03633
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
November 28, 2008
Report Date
November 28, 2008
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
Z-0914-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
OR, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) SERVICED THE UNIT ON (B)(4) 2008 AND DISCOVERED A CRACK IN THE PERI-PUMP TUBING. THE FSE REPLACED THE PERI-TUBING AND VERIFIED ALL HARDWARE VERIFICATION TESTING PASSED WITHIN SPECIFICATIONS. ON (B)(4) 2008 THE FSE REPLACED THE PERISTALTIC PUMP ASSEMBLY AND INSTALLED NEW PERI-PUMP TUBING. THE FSE VERIFIED ALL HARDWARE VERIFICATION TESTING PASSED WITHIN SPECIFICATIONS. THE UNIT CONFORMED TO THE MFR'S PERFORMANCE SPECIFICATIONS. A SYSTEM CHECK PERFORMED ON (B)(4) 2008 PASSED SPECIFICATIONS. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF PRODUCT COMPLAINTS CONDUCTED FROM (B)(4), 2008 THROUGH (B)(4), 2010 FOR ADD'L REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER REPORTED ERRONEOUS THYROID-STIMULATING HORMONE (TSH), PROSTATE-SPECIFIC ANTIGEN (PSA), TOTAL/FREE PROSTATE-SPECIFIC ANTIGEN (FPSA), RUBELLA IGG, VITAMIN B12, FERRITIN, TESTOSTERONE, THYROGLOBULIN ANTIBODIES (TGAB), AND CORTISOL RESULTS FOR 81 PTS INVOLVING UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM. THIS REPORT REFERS TO PT NUMBER THIRTY-EIGHT. THE CUSTOMER STATED THE UNIT REC'D SUBSTATE DISPENSE ERRORS. THE CUSTOMER PERFORMED QUALITY CONTROL (QC) AND SYSTEM CHECK TO VERIFY SYSTEM PERFORMANCE BUT BOTH TEST FAILED TO MEET SPECIFICATIONS. THE ERRONEOUS RESULTS WERE RELEASE OUT OF THE LABORATORY AND CORRECTED RESULTS WERE OBTAINED. THERE HAS BEEN NO REPORT OF PT INJURY OR CHANGE IN PT TREATMENT ASSOCIATED WITH THIS EVENT. THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO ASSESS THE UNIT.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 59 YR ACCESS FERRITIN| ACCESS RUBELLA IGG| ACCESS HYBRITECH PSA| ACCESS HYPERSENSITIVE HTSH| ACCESS VITAMIN B12