FDA Adverse Event Malfunction Summary report: N

UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2253281 · Received September 9, 2011

Report

Report Number
2122870-2011-03554
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
March 3, 2009
Report Date
March 3, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
CA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

THE FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED TO THE SITE ON (B)(4) 2009 TO INVESTIGATE THE EVENT. THE FSE INSPECTED THE INSTRUMENT AND FOUND THAT TWO OF THE FOUR REAGENT PIPETTORS HAD BEEN DISABLED. THE FSE INSPECTED AND CLEANED ALL REAGENT PIPETTORS, THE SAMPLE PROBE, ALL WASH STATION, DISPENSE PROBES AND WASH WHEEL. THE FSE REPLACED THE DUCK BILL VALVE, ASPIRATE PROVES AND PERI-PUMP TUBING. THE FSE CLEANED AND LUBRICATED ALL GUIDE RAILS. THE FSE RAN A HIGH SENSITIVITY SYSTEM CHECK AND A ROUTINE SYSTEM CHECK, BOTH PASSED WITHIN INSTRUMENT SPECIFICATIONS. ALSO, A TEN REPLICATE ACCUTNI PRECISION TEST WAS PERFORMED AND PASSED WITHIN THE ASSAY PRECISION CLAIMS. THE FSE VERIFIED ALL REPAIRS PER ESTABLISHED PROCEDURES AND ALL RESULTS MET PUBLISHED PERFORMANCE SPECIFICATIONS. ALTHOUGH SOME HARDWARE ISSUES WERE ADDRESSED BY THE FSE, A DEFINITIVE ROOT CAUSE COULD NOT BE DETERMINED FOR THIS EVENT. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC (BCI) IN REGARDS TO ERRONEOUSLY ELEVATED ACCUTNI (TROPONIN I) RESULTS GENERATED ON A UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM FOR 12 PATIENTS. THE CUSTOMER ONLY PROVIDED RESULTS FOR 4 PATIENTS. THE CUSTOMER RE-RAN THE SAMPLES ON A DIFFERENT INSTRUMENT AND THE RESULTS WERE WITHIN THE NORMAL REFERENCE RANGE. THE INITIAL ERRONEOUSLY ELEVATED RESULTS WERE REPORTED OUTSIDE THE LABORATORY. IT IS NOT KNOWN IF THERE WAS ANY CHANGE TO THE PATIENT TREATMENT. THERE IS NO INDICATION OF AN ADVERSE EVENT OR INDICATION OF ANY MEDICAL INTERVENTION TO PREVENT SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXI 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ACCESS ACCUTNI