FDA Adverse Event Malfunction Summary report: N

UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM

MDR report key: 2253116 · Received September 9, 2011

Report

Report Number
2122870-2011-03507
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
March 30, 2010
Report Date
March 30, 2010
Manufacturer
BECKMAN COULTER, INC.
Product Code
JJE
PMA / PMN Number
K023764
Removal / Correction Number
Z-1318-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MA, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SAMPLES WERE COLLECTED IN PLASTIC LITHIUM HEPARIN PLASMA TUBES WITH A GEL SEPARATOR. SAMPLES WERE CENTRIFUGED SAMPLES FOR THREE MINUTES IN A STATSPIN CENTRIFUGE; EXACT SPEED WAS NOT PROVIDED. ACCU TNI QUALITY (QC) WAS WITHIN THE CUSTOMER'S ESTABLISHED RANGES PRIOR TO THE EVENT AT APPROX 01:00 ON (B)(4) 2010. THE CUSTOMER RERAN ACCUTNI QC AFTER THE EVENT AT APPROX 20:00 AND IT FAILED. SPECIFIC QC DATA WAS NOT PROVIDED. THE CUSTOMER ATTEMPTED TO RECALIBRATE THE ACCUTNI ASSAY AND THE RECALIBRATION FAILED AS WELL. CALIBRATION DATA WAS NOT PROVIDED. THE CUSTOMER PERFORMED A ROUTINE SYSTEM CHECK ON (B)(4) 2010, WHICH FAILED WITH A HIGH SUBSTRATE MEAN AND WASH %CV (COEFFICIENT OF VARIATION). ON (B)(4) 2010, THE FIELD SERVICE ENGINEER DETERMINED THAT THE INSTRUMENT WAS GENERATING ELEVATED SUBSTRATE RLU (RELATIVE LIGHT UNITS) AT 9500 (INSTRUMENT SPEC IS <9000). PERFORMED A SUBSTRATE DECONTAMINATION PROCEDURE AND VERIFIED THE RESULTS; SUBSTRATE RLUS WERE THEN WITHIN INSTRUMENT SPECS. REPLACED THE PERI-PUMP AND LUBRICATED ALL RAILS. PERFORMED A ROUTINE SYSTEM CHECK WHICH PASSED WITHIN INSTRUMENT SPECS. RECALIBRATED ALL ASSAYS AND PERFORMED QC; NO ISSUES WERE NOTED. ROOT CAUSE WAS NOT DETERMINED. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW CONDUCTED BETWEEN JANUARY 1, 2008 AND OCTOBER 23, 2010 OF COMPLAINTS FOR ADD'L REPORTABLE EVENTS. ON (B)(4) 2010, A BECKMAN COULTER, INC EMPLOYEE SPOKE TO THE CUSTOMER REGARDING THE INVESTIGATION AND EVENT. THE CUSTOMER NOTES THAT THEY ARE RUNNING ALL TROPONINS IN DUPLICATE AND ALSO RUNNING THEM ON ANOTHER INSTRUMENT. THE ASSAY IS STILL NOT PERFORMING WELL. THE BCI EMPLOYEE REITERATED TO CUSTOMER THAT THE ASSAY SHOULD NOT BE RUN ON THE UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM PER (B)(4). THE CUSTOMER UNDERSTOOD AND WILL CONTINUE TO MONITOR THE ASSAY. NO ADD'L ASSISTANCE WAS REQUESTED AT THIS TIME. THIS MDR REPRESENTS EVENT 4 OF 50 REPORTED BY THIS CUSTOMER. THE 50 RELATED MDRS THAT HAVE BEEN REPORTED ARE: MDR 2122870-2011-03504, 03505, 03506, 03508, 03509, 03510, 03511, 03512, 03513, 03514, 03515, 03516, 03517. 03518, 03519, 03520, 03521, 03522, 03523, 03524, 03525, 03526, 03527, 03528, 03529, 03530, 03531, 03532, 03533, 03534, 03535, 03536, 03537, 03538, 03539, 03540, 03541, 03542, 03543, 03544, 03545, 03546, 03547, 03548, 03549, 03550, 03551, 03552, 03553.

Description of Event or Problem · 1

CUSTOMER REPORTED ERRONEOUS HIGH ACCU TNI (TROPONIN I) TEST RESULTS WERE OBTAINED FOR 50 PT SAMPLES TESTED ON A UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM. THE CUSTOMER STATED THERE WERE MULTIPLE PT TEST RESULTS ABOVE NORMAL RANGE OF 0.04 NG/ML AND BELOW THE AMI (ACUTE MYOCARDIAL INFARCTION) CUTOFF OF 0.50 NG/ML, I.E. 0.05-0.49 NG/ML. WHEN THE SAMPLES WERE REPEATED ON THE OTHER UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM, RESULTS WERE IN THE NORMAL RANGE (<0.04 NG/ML). THE ERRONEOUS TEST RESULTS WERE REPORTED OUT OF THE LAB. THE TEST RESULTS WERE QUESTIONED. SAMPLES WERE RETESTED AND CORRECTED REPORTS WERE ISSUED. THE INITIAL ERRONEOUS RESULT WAS REPORTED OUT OF THE LAB. WHILE THERE IS NO REPORT OF ADVERSE EVENT OR SERIOUS INJURY RELATED TO THIS EVENT, IT IS UNK WHETHER THERE WAS A CHANGE TO PT MANAGEMENT. THIS IS EVENT 4 OF 50 FOR THE 50 PT SAMPLES INVOLVED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXL 800 ACCESS IMMUNOASSAY SYSTEM JJE BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ACCESS ACCU TNI