FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 800 SYNCHRON SYSTEM

MDR report key: 2252806 · Received September 9, 2011

Report

Report Number
2050012-2011-05232
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
December 30, 2008
Report Date
December 30, 2008
Manufacturer
BECKMAN COULTER, INC
Product Code
JGS
PMA / PMN Number
K042291
Removal / Correction Number
Z-0863-2010
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
MD, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

NO SERVICE CALL WAS REQUESTED OR INITIATED. ACCORDINGLY, A FULL EXAMINATION OF THE SYSTEM WAS NOT PERFORMED. THE CUSTOMER WAS INSTRUCTED TO CLEAN THE SODIUM ELECTRODE AND BEGIN USING THE OPTIONAL TWICE WEEKLY FLOW CELL CLEANING PROCEDURE. ALTHOUGH THIS MEASURE MAY HAVE RESOLVED THE PROBLEM, A CLEAR ROOT CAUSE COULD NOT BE DETERMINED; ACCORDINGLY NO CONCLUSION CAN BE DRAWN. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(6) 2008 AND (B)(6) 2010 FOR ADDITIONAL REPORTABLE EVENTS. THIS IS ONE OF FIFTY (50) MEDWATCH REPORTS BEING SUBMITTED AS THE CUSTOMER REPORTED FIFTY INDIVIDUAL PT RESULTS WERE AFFECTED. REFERENCE THE BELOW MDR NUMBERS FOR ALL ASSOCIATED EVENTS.

Description of Event or Problem · 1

CUSTOMER REPORTED THAT APPROX FIFTY (50) ERRONEOUS SODIUM (NA) RESULTS WERE GENERATED BY THE UNICEL DXC 800 SYNCHRON SYSTEM ONE DAY FOLLOWING A WEEKLY MAINTENANCE PROCEDURE. THE RESULTS WERE REPORTED OUT OF THE LAB. THE OPERATOR DETECTED THE LOW RESULTS BY MONITORING ANION GAPS. ALL SAMPLES WITH LOW NA RESULTS WERE REPEATED ON THE LAB'S SECOND DXC800. THE REPEAT RESULTS WERE HIGHER AND WITHIN EXPECTATION. AMENDED REPORTS WERE ISSUED. IT IS NOT KNOWN IF THERE WERE ANY CHANGES TO THE CARE OR TREATMENT OF HT PT. THERE ARE NO REPORTS OF ANY ADVERSE EVENTS OR NEED FOR MEDICAL INTERVENTION TO PREVENT OR PRECLUDE SERIOUS INJURY.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 800 SYNCHRON SYSTEM JGS BECKMAN COULTER, INC NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK ISE ELECTROLYTE REFERENCE| ISE ELECTROLYTE BUFFER