FDA Adverse Event Malfunction Summary report: N

UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM

MDR report key: 2252682 · Received September 9, 2011

Report

Report Number
2050012-2011-05270
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
March 14, 2009
Report Date
March 20, 2009
Manufacturer
BECKMAN COULTER, INC.
Product Code
JGS
PMA / PMN Number
K060256
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

SERVICE WAS NOT REQUESTED. THE CAUSE OF THE EVENT WAS DETERMINED TO BE USER ERROR. THIS REPORTABLE EVENT WAS IDENTIFIED DURING A RETROSPECTIVE REVIEW OF COMPLAINTS CONDUCTED BETWEEN (B)(4) 2008 AND (B)(4) 2010 FOR ADDITIONAL REPORTABLE EVENTS.

Description of Event or Problem · 1

THE CUSTOMER CONTACTED BECKMAN COULTER, INC. (BCI) TO REPORT THAT THEIR UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM GAVE ERRONEOUSLY LOW SODIUM (NA) RESULTS FOR FIVE PATIENT SAMPLES. THE ERRONEOUS RESULTS WERE REPORTED OUT OF THE LABORATORY. THERE WERE NO CHANGES TO PATIENT TREATMENT AS A RESULT OF THIS EVENT. THERE WERE NO REPORTS OF DEATH OR SERIOUS INJURY. THE CUSTOMER STATED THAT THE ERRONEOUS RESULTS WERE ALL WITHIN THE RANGE OF 110 TO 112 MMOL/L. SAMPLES WERE REDRAWN FROM THE PATIENTS AND RUN ON A DIFFERENT ANALYZER. THE REPEATED NA RESULTS WERE ALL WITHIN THE REFERENCE RANGE. AMENDED REPORTS WERE ISSUED. THE CUSTOMER DISCOVERED THAT THE OPERATOR HAD LOADED A 2 LITER BOTTLE OF WASH CONCENTRATE II INTO THE POSITION ON THE SYSTEM DESIGNATED FOR THE ELECTROLYTE BUFFER SOLUTION. LOADING THE ELECTROLYTE BUFFER SOLUTION CORRECTLY AND CALIBRATING THE ION SELECTIVE ELECTRODE (ISE) CHEMISTRIES CORRECTED THE PROBLEM.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL DXC 600I SYNCHRON ACCESS CLINICAL SYSTEM JGS BECKMAN COULTER, INC. NA NA

Patients

Seq Age Sex Outcome Treatment
1 UNK