FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM

MDR report key: 2252120 · Received September 16, 2011

Report

Report Number
2050012-2011-05322
Event Type
Malfunction
Date Received
September 16, 2011
Date of Event
August 19, 2011
Report Date
August 19, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Removal / Correction Number
NA
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
TN, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

BEC FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011. THE FSE PERFORMED STOP/HOME THE SYSTEM WITHOUT INCIDENT. THE FSE PRIMED THE INSTRUMENT AND OBSERVED NO ERRORS OR FLOODING DURING THE PRIMING. THE FSE COULD NOT REPRODUCE GLUCM AND EIC OVERFLOWING ISSUE. THE FSE NOTICED A LEAK FROM DEGASSER DUE TO FRACTURE MEMBRANE, AND REPLACED THE MEMBRANE. (B)(4).

Description of Event or Problem · 1

A CUSTOMER CONTACTED BECKMAN COULTER INC. (BEC) AND REPORTED THAT THE UNICEL DXC 600 PRO SYNCHRON CLINICAL SYSTEM GENERATED NUMEROUS ERRORS: "WASH CONC CANISTER DID NOT FILL IN TIME" ERROR, ILLEGAL SWITCH ERROR, AND A GLUCM TEMPERATURE ERROR, AND GLUCM AND ELECTROLYTE INJECTION CUP (EIC) OVERFLOWED. CUSTOMER ALSO STATED THAT THE DI INLET FILTER IS LEAKING SLOWLY, BUT INVESTIGATION REVEALED THAT LEAKING WAS ACTUALLY COMING FROM DEGASSER. NO ERRONEOUS PATIENT RESULTS WERE GENERATED, AND NO ONE WAS EXPOSED OR INJURED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 600 PRO SYNCHRON® CLINICAL SYSTEM CLINICAL CHEMISTRY ANALYZER JJE BECKMAN COULTER INC. DXC 600 PRO NA

Patients

Seq Age Sex Outcome Treatment
1