FDA Adverse Event Malfunction Summary report: N

UNICEL® DXC 800 SYNCHRON® SYSTEM

MDR report key: 2252056 · Received September 16, 2011

Report

Report Number
2050012-2011-05345
Event Type
Malfunction
Date Received
September 16, 2011
Date of Event
August 25, 2011
Report Date
August 25, 2011
Manufacturer
BECKMAN COULTER INC.
Product Code
JJE
PMA / PMN Number
K042291
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FL, US
Reporter Occupation
HEALTH PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

FIELD SERVICE ENGINEER (FSE) WAS DISPATCHED ON (B)(4) 2011. FSE FLUSHED THE CAP PIERCER WASH LINE WITH BLEACH TO CORRECT CAP PIERCER LEAKING ISSUE. (B)(4).

Description of Event or Problem · 1

CUSTOMER CALLED IN REPORTING THAT THE CTS BLADE WASH OF A UNICEL DXC 800 SYNCHRON SYSTEM WAS LEAKING ONTO THE SAMPLE TUBE CAPS. THE LEAK WAS DESCRIBED AS A DROP OR TWO OF LIQUID THAT WAS HAPPENING INTERMITTENTLY. NO ONE WAS EXPOSED OR INJURED AS A RESULT OF THE LEAK CUSTOMER TECHNICAL SUPPORT INSTRUCTED CUSTOMER TO DISABLE THE CAP PIERCER AND TO NOT OPERATE THE INSTRUMENT UNTIL REPAIRED. CUSTOMER REPORTED A TOTAL OF FOUR OR FIVE SAMPLES THAT HAD LIQUID ON THE CAP. CUSTOMER REPEATED THREE OF THE SAMPLES THAT HAD LIQUID ON THE CAP USING ANOTHER INSTRUMENT (LX20 PRO) AND CONCLUDED THAT THE RESULTS WERE NOT AFFECTED BY THE LEAK. NO ERRONEOUS RESULTS WERE GENERATED OR REPORTED OUT OF THE LAB.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 UNICEL® DXC 800 SYNCHRON® SYSTEM ANALYZER, CHEMISTRY (PHOTOMETRIC, DISCRETE), FOR CLINICAL USE JJE BECKMAN COULTER INC. DXC 800 PRO

Patients

Seq Age Sex Outcome Treatment
1