APS INPUT OUTPUT MODULE
Report
- Report Number
- 1628664-2011-00617
- Event Type
- Malfunction
- Date Received
- September 16, 2011
- Report Date
- June 23, 2011
- Manufacturer
- ABBOTT MANUFACTURING INC
- Product Code
- JQP
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- FR
- Reporter Occupation
- OTHER HEALTH CARE PROFESSIONAL
Narratives
(B)(4). A PREVIOUS REPORT WITH THE REPORT NUMBER OF 1628664-2011-00535 WAS SUBMITTED FOR THIS ISSUE. HOWEVER, THE PREVIOUS REPORT WAS AGAINST THE ARCHITECT (B)(4) ANALYZER LN 03M74-02 SN (B)(4) WHICH WAS CHANGED AND IT WAS DETERMINED THIS ISSUE TO BE RELATED TO THE APS INPUT OUTPUT MODULE. THE MANUFACTURER REPORT NUMBER FOR THE REPORT SUBMITTED AGAINST THE APS IOM IS 1628664-2011-00617. TO EVALUATE THIS ISSUE, A FIELD SERVICE REPRESENTATIVE INSPECTED THE PRODUCT , CHANGED THE SAMPLE ANTENNA AND VERIFIED PROPER OPERATION. SYSTEM LOGS WERE NOT AVAILABLE FOR REVIEW AND THEREFORE, A SAMPLE QUEUE ERROR COULD NOT BE CONFIRMED TO BE GENERATED WITHOUT A SAMPLE PRESENTATION ERROR ON THE PRIOR SAMPLE. CURRENT LABELING DESCRIBES THE GENERATION OF A SAMPLE PRESENTATION ERRORS AND SAMPLE QUEUE ERROR ALONG WITH THE CORRECTIVE AND PREVENTIVE ACTIONS. THE CUSTOMER TOOK THE PROPER CORRECTIVE ACTION BY RERUNNING THE SAMPLE. BASED ON THE AVAILABLE INFORMATION, NO PRODUCT DEFICIENCY OR MALFUNCTION WERE IDENTIFIED AS A RESULT OF THE PRODUCT EVALUATION.
WHILE PROCESSING ONE PATIENT SAMPLE ((B)(6)) ON THE ARCHITECT ANALYZER, THE CUSTOMER OBSERVED THE ERROR MESSAGE OF SQE (SAMPLE QUEUE ERROR) WHICH COULD CAUSE SAMPLE IDENTIFICATION MISMATCH ISSUE. THE CUSTOMER RERAN THE PATIENT SAMPLE TO AVOID CONTAMINATING THE SAMPLE. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | APS INPUT OUTPUT MODULE | JQP | ABBOTT MANUFACTURING INC |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |