FDA Adverse Event Malfunction Summary report: N

APS INPUT OUTPUT MODULE

MDR report key: 2251812 · Received September 16, 2011

Report

Report Number
1628664-2011-00617
Event Type
Malfunction
Date Received
September 16, 2011
Report Date
June 23, 2011
Manufacturer
ABBOTT MANUFACTURING INC
Product Code
JQP
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
FR
Reporter Occupation
OTHER HEALTH CARE PROFESSIONAL

Narratives

Additional Manufacturer Narrative · 1

(B)(4). A PREVIOUS REPORT WITH THE REPORT NUMBER OF 1628664-2011-00535 WAS SUBMITTED FOR THIS ISSUE. HOWEVER, THE PREVIOUS REPORT WAS AGAINST THE ARCHITECT (B)(4) ANALYZER LN 03M74-02 SN (B)(4) WHICH WAS CHANGED AND IT WAS DETERMINED THIS ISSUE TO BE RELATED TO THE APS INPUT OUTPUT MODULE. THE MANUFACTURER REPORT NUMBER FOR THE REPORT SUBMITTED AGAINST THE APS IOM IS 1628664-2011-00617. TO EVALUATE THIS ISSUE, A FIELD SERVICE REPRESENTATIVE INSPECTED THE PRODUCT , CHANGED THE SAMPLE ANTENNA AND VERIFIED PROPER OPERATION. SYSTEM LOGS WERE NOT AVAILABLE FOR REVIEW AND THEREFORE, A SAMPLE QUEUE ERROR COULD NOT BE CONFIRMED TO BE GENERATED WITHOUT A SAMPLE PRESENTATION ERROR ON THE PRIOR SAMPLE. CURRENT LABELING DESCRIBES THE GENERATION OF A SAMPLE PRESENTATION ERRORS AND SAMPLE QUEUE ERROR ALONG WITH THE CORRECTIVE AND PREVENTIVE ACTIONS. THE CUSTOMER TOOK THE PROPER CORRECTIVE ACTION BY RERUNNING THE SAMPLE. BASED ON THE AVAILABLE INFORMATION, NO PRODUCT DEFICIENCY OR MALFUNCTION WERE IDENTIFIED AS A RESULT OF THE PRODUCT EVALUATION.

Description of Event or Problem · 1

WHILE PROCESSING ONE PATIENT SAMPLE ((B)(6)) ON THE ARCHITECT ANALYZER, THE CUSTOMER OBSERVED THE ERROR MESSAGE OF SQE (SAMPLE QUEUE ERROR) WHICH COULD CAUSE SAMPLE IDENTIFICATION MISMATCH ISSUE. THE CUSTOMER RERAN THE PATIENT SAMPLE TO AVOID CONTAMINATING THE SAMPLE. NO IMPACT TO PATIENT MANAGEMENT WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 APS INPUT OUTPUT MODULE JQP ABBOTT MANUFACTURING INC

Patients

Seq Age Sex Outcome Treatment
1