FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2251669 · Received August 10, 2011

Report

Report Number
3004209178-2011-82498
Event Type
Malfunction
Date Received
August 10, 2011
Date of Event
July 22, 2011
Report Date
July 22, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
IL, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

CURRENTLY, IT IS UNK WHETHER OR NOT THE DEVICE MAY HAVE CAUSED OR CONTRIBUTED TO THE EVENT AS NO PRODUCT HAS BEEN RETURNED. NO CONCLUSION CAN BE DRAWN AT THIS TIME. WE THEREFORE CONSIDER THIS REPORT COMPLETE TO THE BEST OF OUR KNOWLEDGE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD FROZEN DISPLAY WHILE ATTEMPTING TO DELIVER A BOLUS. TROUBLESHOOTING WAS PERFORMED. ADVISED THE CUSTOMER TO REMOVE THE BATTERY FOR SEVERAL MINS. THE CUSTOMER STATED THAT SHE IS AT DINNER AND WILL CALL BACK LATER. ATTEMPTED TO CONTACT THE CUSTOMER SEVERAL TIMES TO F/U, BUT SHE DID NOT RESPOND. NO FURTHER INFO WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-723NAP

Patients

Seq Age Sex Outcome Treatment
1 31 YR