FDA Adverse Event Malfunction Summary report: N

PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP

MDR report key: 2251667 · Received August 10, 2011

Report

Report Number
3004209178-2011-82496
Event Type
Malfunction
Date Received
August 10, 2011
Date of Event
July 19, 2011
Report Date
July 19, 2011
Manufacturer
MEDTRONIC PUERTO RICO OPERATIONS MED-REL
Product Code
MDS
PMA / PMN Number
P980022
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
PA, US
Reporter Occupation
NOT APPLICABLE

Narratives

Additional Manufacturer Narrative · 1

FAILURE ANALYSIS REVEALED THAT THE INSULIN PUMP WAS RECEIVED WITH A FROZEN DISPLAY AND CONSTANT TONE AS A RESULT OF A CORRODED ELECTRONIC ASSEMBLY. DURING VISUAL INSPECTION WAS ALSO FOUND CORROSION ON THE MOTOR ASSEMBLY. FURTHER TESTING COULD NOT BE PERFORMED DUE TO THE FROZEN DISPLAY.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE INSULIN PUMP HAD A FROZEN DISPLAY. TROUBLESHOOTING WAS PERFORMED. THE BUTTONS WERE UNRESPONSIVE AND THE INSULIN PUMP HAD A CONSTANT TONE. THE CUSTOMER STATED THAT THE BUTTONS DID BEGIN TO WORK INTERMITTENTLY AFTER THE BATTERY WAS CHANGED. ADVISED THE CUSTOMER TO INSERT NEW BATTERY, BUT THE INSULIN PUMP HAD AN ERROR ALARM AND THE BUTTONS STILL WERE UNRESPONSIVE. INSTRUCTED TO CUSTOMER TO DISCONTINUE USE OF THE INSULIN PUMP AND REVERT TO BACK UP PLAN. NO FURTHER INFORMATION WAS PROVIDED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 PARADIGM REAL-TIME REVEL INSULIN INFUSION PUMP INSULIN INFUSION PUMP MDS MEDTRONIC PUERTO RICO OPERATIONS MED-REL MMT-523NAS

Patients

Seq Age Sex Outcome Treatment
1 61 YR