FDA Adverse Event Malfunction Summary report: N

MP50 INTELLIVUE PATIENT MONITOR

MDR report key: 2251599 · Received August 10, 2011

Report

Report Number
9610816-2011-00480
Event Type
Malfunction
Date Received
August 10, 2011
Report Date
July 19, 2011
Manufacturer
PHILIPS MEDICAL SYSTEMS
Product Code
MHX
PMA / PMN Number
K030038
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
AZ, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

(B)(4). THE REPORTED DESCRIPTION OF THIS COMPLAINT NOTES THERE WAS A PATIENT MONITOR SPEAKER MALFUNCTION WITH NO AUDIO AVAILABLE. RISK ANALYSIS - IN THE PRESENCE OF LIFE-THREATENING EVENTS WHEN NO SOUND IS AVAILABLE FROM THE MONITOR, POSSIBLE SERIOUS INJURY AND/OR DEATH CAN OCCUR. HOWEVER, A VISUAL MESSAGE "SPEAKER MALFUNCTION" IS AVAILABLE OF THE MONITOR'S DISPLAY SCREEN SHOULD A SPEAKER MALFUNCTION BE DETECTED. ACCORDING TO THE INSTRUCTIONS FOR USE MANUAL SHOULD A SPEAKER MALFUNCTION BE DISPLAYED, IT IS SUGGESTED THAT YOU CONTACT YOUR SERVICE PERSONNEL TO CHECK THE SPEAKER AND THE CONNECTION TO THE SPEAKER. ROOT CAUSE - THE BEDSIDE MONITOR'S MAIN BOARD WAS REMOVED AND REPLACED WITH AN ALTERNATIVE MAINBOARD. THE PATIENT MONITOR WAS THEN TESTED AND PASSED THE PERFORMANCE VERIFICATION TESTS PRIOR TO RETURN INTO SERVICE FOR CUSTOMER USE. THERE HAVE BEEN NO FURTHER REPORTS OF SPEAKER MALFUNCTION SINCE REPLACEMENT OF THE PATIENT MONITOR'S MAIN BOARD ASSOCIATED WITH THIS EVENT. DEVICE LABELING (IFU) ADEQUATELY WARNS USERS NOT TO RELY SOLELY ON AUDIBLE ALARMING AND SPECIFIES THAT EFFECTIVE MONITORING INCLUDES CLOSE PERSONAL OBSERVATION. CONSIDERATION OF THIS COMPLAINT AND SIMILAR COMPLAINTS SUPPORTS THAT THERE ARE NO DESIGN, MANUFACTURING, MATERIALS, OR LABELING PROBLEMS. NO FURTHER INVESTIGATION OR ACTION IS WARRANTED.

Description of Event or Problem · 1

THE REPORTED DESCRIPTION OF THIS COMPLAINTS NOTES THERE WAS A PATIENT MONITOR SPEAKER MALFUNCTION. IT WAS CONFIRMED THAT THERE WAS NO AUDIO SENT FROM THE MONITOR'S SPEAKER. NO PATIENT HARM WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 MP50 INTELLIVUE PATIENT MONITOR MHX PHILIPS MEDICAL SYSTEMS M8004A

Patients

Seq Age Sex Outcome Treatment
1