FDA Adverse Event
Malfunction
Summary report: N
ENTRAK 2500
MDR report key: 2251479
·
Received September 9, 2011
Report
- Report Number
- 1720753-2011-21822
- Event Type
- Malfunction
- Date Received
- September 9, 2011
- Date of Event
- September 1, 2011
- Report Date
- September 9, 2011
- Manufacturer
- GE OEC MEDICAL SYSTEMS (SLC)
- Product Code
- LLZ
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- OTHER
Narratives
Additional Manufacturer Narrative · 1
A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE FILE SYSTEM WAS CLEANED OUT, THEN THE SYSTEM BOOTED UP, AND THE IMAGES THAT PREVIOUSLY WOULD NOT TRANSFER WERE IMPORTED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.
Description of Event or Problem · 1
THE CUSTOMER REPORTED THAT THE SYSTEM WOULD NOT LOAD THE FILMS. NO PATIENT INJURY WAS REPORTED.
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 1 | ENTRAK 2500 | RADIOLOGICAL IMAGE PROCESSING | LLZ | GE OEC MEDICAL SYSTEMS (SLC) | ENTRAK 2500 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 |