FDA Adverse Event Malfunction Summary report: N

ENTRAK 2500

MDR report key: 2251479 · Received September 9, 2011

Report

Report Number
1720753-2011-21822
Event Type
Malfunction
Date Received
September 9, 2011
Date of Event
September 1, 2011
Report Date
September 9, 2011
Manufacturer
GE OEC MEDICAL SYSTEMS (SLC)
Product Code
LLZ
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
OTHER

Narratives

Additional Manufacturer Narrative · 1

A GE SERVICE REPRESENTATIVE PERFORMED AN ONSITE INVESTIGATION. THE FILE SYSTEM WAS CLEANED OUT, THEN THE SYSTEM BOOTED UP, AND THE IMAGES THAT PREVIOUSLY WOULD NOT TRANSFER WERE IMPORTED. THE SYSTEM WAS TESTED AND FOUND TO BE WORKING AS INTENDED AND PUT BACK INTO SERVICE.

Description of Event or Problem · 1

THE CUSTOMER REPORTED THAT THE SYSTEM WOULD NOT LOAD THE FILMS. NO PATIENT INJURY WAS REPORTED.

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
1 ENTRAK 2500 RADIOLOGICAL IMAGE PROCESSING LLZ GE OEC MEDICAL SYSTEMS (SLC) ENTRAK 2500

Patients

Seq Age Sex Outcome Treatment
1