FDA Adverse Event Malfunction Summary report: N

ARCTIC SUN® 5000

MDR report key: 22512849 · Received July 15, 2025

Report

Report Number
1018233-2025-05884
Event Type
Malfunction
Date Received
July 15, 2025
Date of Event
July 11, 2025
Report Date
August 11, 2025
Manufacturer
MEDIVANCE, INC. ¿ 1725056
Product Code
DWJ
UDI-DI
00801741127755
PMA / PMN Number
K161602
Product Problem
Yes
Report Source
Manufacturer report
Reporter Location
NY, US
Reporter Occupation
PHYSICIAN
Health Professional
Yes

Narratives

Additional Manufacturer Narrative · 0

INVESTIGATION IS STILL IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. UDI FORMAT UPDATED WITH AVAILABLE PRODUCT INFORMATION PER GUDID. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT/REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.

Additional Manufacturer Narrative · 0

THE DEVICE WAS NOT RETURNED. THE REPORTED ISSUE WAS CONFIRMED. THE ROOT CAUSE OF THE REPORTED ISSUE IS A FAILED T4 THERMISTOR. BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR). PER WO-00113234, HAD BIOMED LOOK AT T4 AND IT WAS READING 99.9 DEGREES, GAVE THE BIOMED THE PART NUMBER FOR A NEW TANK HARNESS. THE COMPLAINT OR REPORTED ISSUE WAS CONFIRMED THROUGH OTHER ELEMENTS OF THE INVESTIGATION TO NOT BE LABELING OR PACKAGING RELATED. A DHR REVIEW IS NOT REQUIRED AS THE REPORTED EVENT IS NOT AN OUT OF BOX FAILURE AND THEREFORE THE REPORTED EVENT IS NOT MANUFACTURING RELATED. CORRECTION: D, F, H. UDI FORMAT UPDATED WITH AVAILABLE PRODUCT INFORMATION PER GUDID. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT/REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BIOMED HAD AN ARCTIC SUN DEVICE THAT WAS ALARMING 78 (NON-RECOVERABLE SYSTEM ERROR) WHEN POWERED ON. PER ADDITIONAL INFORMATION UPDATED FROM TTM ON 14JUL2025, BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR) .

Description of Event or Problem · 0

IT WAS REPORTED THAT THE BIOMED HAD AN ARCTIC SUN DEVICE THAT WAS ALARMING 78 (NON-RECOVERABLE SYSTEM ERROR) WHEN POWERED ON. PER ADDITIONAL INFORMATION UPDATED FROM TTM ON 14JUL2025, BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR).

Devices

Seq Brand Generic Product Code Manufacturer Model Lot UDI-DI
147299 ARCTIC SUN® 5000 ARCTIC SUN DEVICE DWJ MEDIVANCE, INC. ¿ 1725056 NA 00801741127755

Patients

Seq Age Sex Outcome Treatment
1 NA Unknown Other