ARCTIC SUN® 5000
Report
- Report Number
- 1018233-2025-05884
- Event Type
- Malfunction
- Date Received
- July 15, 2025
- Date of Event
- July 11, 2025
- Report Date
- August 11, 2025
- Manufacturer
- MEDIVANCE, INC. ¿ 1725056
- Product Code
- DWJ
- UDI-DI
- 00801741127755
- PMA / PMN Number
- K161602
- Product Problem
- Yes
- Report Source
- Manufacturer report
- Reporter Location
- NY, US
- Reporter Occupation
- PHYSICIAN
- Health Professional
- Yes
Narratives
INVESTIGATION IS STILL IN PROGRESS. ONCE THE INVESTIGATION IS COMPLETE A SUPPLEMENTAL REPORT WILL BE FILED. UDI FORMAT UPDATED WITH AVAILABLE PRODUCT INFORMATION PER GUDID. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT/REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.
THE DEVICE WAS NOT RETURNED. THE REPORTED ISSUE WAS CONFIRMED. THE ROOT CAUSE OF THE REPORTED ISSUE IS A FAILED T4 THERMISTOR. BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR). PER WO-00113234, HAD BIOMED LOOK AT T4 AND IT WAS READING 99.9 DEGREES, GAVE THE BIOMED THE PART NUMBER FOR A NEW TANK HARNESS. THE COMPLAINT OR REPORTED ISSUE WAS CONFIRMED THROUGH OTHER ELEMENTS OF THE INVESTIGATION TO NOT BE LABELING OR PACKAGING RELATED. A DHR REVIEW IS NOT REQUIRED AS THE REPORTED EVENT IS NOT AN OUT OF BOX FAILURE AND THEREFORE THE REPORTED EVENT IS NOT MANUFACTURING RELATED. CORRECTION: D, F, H. UDI FORMAT UPDATED WITH AVAILABLE PRODUCT INFORMATION PER GUDID. H11: SECTION A THROUGH F - THE INFORMATION PROVIDED BY BD REPRESENTS ALL THE KNOWN INFORMATION AT THIS TIME. DESPITE GOOD FAITH EFFORTS TO OBTAIN ADDITIONAL INFORMATION, THE COMPLAINANT/REPORTER WAS UNABLE OR UNWILLING TO PROVIDE ANY FURTHER PATIENT, PRODUCT, OR PROCEDURAL DETAILS TO BD.
IT WAS REPORTED THAT THE BIOMED HAD AN ARCTIC SUN DEVICE THAT WAS ALARMING 78 (NON-RECOVERABLE SYSTEM ERROR) WHEN POWERED ON. PER ADDITIONAL INFORMATION UPDATED FROM TTM ON 14JUL2025, BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR) .
IT WAS REPORTED THAT THE BIOMED HAD AN ARCTIC SUN DEVICE THAT WAS ALARMING 78 (NON-RECOVERABLE SYSTEM ERROR) WHEN POWERED ON. PER ADDITIONAL INFORMATION UPDATED FROM TTM ON 14JUL2025, BIOMED HAD DEVICE SENT DOWN FROM NEONATAL INTENSIVE CARE UNIT (NICU) WITH ALARM 78 (NON-RECOVERABLE SYSTEM ERROR).
Devices
| Seq | Brand | Generic | Product Code | Manufacturer | Model | Lot | UDI-DI |
|---|---|---|---|---|---|---|---|
| 147299 | ARCTIC SUN® 5000 | ARCTIC SUN DEVICE | DWJ | MEDIVANCE, INC. ¿ 1725056 | NA | 00801741127755 |
Patients
| Seq | Age | Sex | Outcome | Treatment |
|---|---|---|---|---|
| 1 | NA | Unknown | Other |